| 207. What does repair and maintenance work include?
1. painting rooms and public areas 2. washing hundreds of thousands of sheets
3. cleaning bed linens 4. repairing worn or damaged furniture
5. patching carpets and hundreds of other chores 6. cleaning pillows, towels
a) 1,4,5 b) 2,4 c)3,4,6 d)2,5,6
208. How are exterior grounds kept?
a) with the help of gardeners b) with the help of chambermaids
c) with the help of housekeepers d) with the help of managers
209. Who takes care of gardens and the landscape?
a) gardeners b) head groundkeeper
c) housekeepers d) the whole staff
210. Health and happiness are ………….. than money.
a) more important b) most important
c) the important d) the most important
211. It is as ………….. today as it was yesterday.
a) warm b) warmer
c) colder d) crucial
212. - Would you like cream or sugar in your coffee?
- ……………..
a) No, thank you. But I want an extra piece of toast.
b) No problem, sir. May I repeat your order?
c) How may I help you?
d) I’ll ask housekeeping to bring some up.
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