2. Question 1:: From what language is the word ethics derived?



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2. Question


2. Question


1:: From what language is the word ethics derived?


  1. Greek

  2. French

  3. English

  4. Arabic



::Question 2:: From what language is the word etiquette derived?


  1. French

  2. English

  3. Arabic

  4. Spanish



::Question 3:: What does the word label mean?


  1. Etiquette

  2. Rule

  3. Morality

  4. Tradition



::Question 4:: Which royal period is the phrase etiquette directly related to?


  1. Ludovik XIV.

  2. Karl I

  3. Henry IV

  4. Karl IX



::Question 5:: Which phrase belongs to the famous cult-urologist Edley Stevenson?


  1. Etiquette is the ability to yawn without opening your mouth

  2. Etiquette is a tool that determines the level of human culture

  3. Do not rush to the palace without knowing the etiquette

  4. The king also must bow to the label(etiket)



::Question 6:: According to the rules of etiquette, from what period did the greeting at the meeting come with a hat or a little lift?


  1. From the knights period

  2. From the Barbarians period

  3. from XVIII century

  4. from XX century



::Question 7:: What are the rules of attitudes between managers and subordinates?


  1. professional etiquette

  2. Special etiquette

  3. Business etiquette

  4. Diplomatic etiquette



::Question 8:: Behaviors and rules adopted between partners - is ?


  1. Business etiquette

  2. professional etiquette

  3. Diplomatic etiquette

  4. royal etiquette



::Question 9:: Who introduced the term ethics?


  1. Aristotle

  2. Plato

  3. Beruniy

  4. Socrates



::Question 10:: Who introduced the white wedding dress and when?


  1. Queen Victoria (1840)



  2. Queen Elizabeth(1945)



  3. Queen Margo (1564)



  4. Queen Maria Antoinette(1798)



::Question 11:: The historical reason for not cutting salad leaves according to the rules of etiquette is?




  1. Vinegar added to salads can ruin tin dishes and tin knives



  2. Unpleasant sound when cutting lettuce leaves with a knife



  3. In history, salad leaves were not used



  4. Salad leaves were eaten by hand





::Question 12:: Hospitality – is




  1. From the tradition of breaking bread when meeting a stranger to today's multifaceted hospitality

  2. Transportation services, excursion services; Living, feeding; Organizing of cultural, sports programs and other services



  3. Cultural, sports and other services, from the tradition of slicing bread to modern multifaceted hospitality



::Question 13:: What are the uniqueness of the hotel business?


  1. Services feature



  2. Rules of etiquette



  3. To the state traditions of the guest



  4. To the behavior of competitors



::Question 14:: How services are divided according to their functional purpose?




  1. Material and socio-cultural



  2. Animate and inanimate



  3. One-sided and biased



  4. stored and non-stored



::Question 15:: Material services include:




  1. Material services include



  2. Restoring a person's health



  3. Educational services



  4. Tourist services



::Question 16:: Material services include




  1. Transporting people delivering the goods



  2. Educational services



  3. Medical services



  4. Professional development services



::Question 17:: Socio-cultural services include:




  1. Professional development services



  2. Manufacture of goods to the order of citizens.



  3. Transporting people delivering the goods



  4. catering services



::Question 18:: Socio-cultural services include:




  1. Tourist services



  2. Household services



  3. Housing and communal services



  4. Transportation services



::Question 19:: How many basic definitions do all services have?




  1. 5

  2. 10

  3. 6

  4. 8



::Question 20:: What does the imperceptible quality of services mean?




  1. The absence of goods

  2. Consumer participation in the service process

  3. The difficulty of standardizing services

  4. Services are not saved




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