1
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Sadarkaa karoorsuu (the planning stage)
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1.1
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Qaama ol'aana waliin wa’ee JBAH mari’achuu
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1.2
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Qophii TOR fi karoora hojii qorannoo qopheessuu,
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1.3
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Hojii JBAH jalqabuu
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1.4
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Yaada gareen teknika ol'aana naannootiin kenname irratii hunda'uudhaan TOR qophaa'ee ture irra deebi'uun sirreessuu
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1.5
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Madda ragaa addaan baasuu , tooftaa hojii qopheessuu fi gaafillee raggaa ittin fuunaanamuu qopheesuu
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1.6
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Hubannoo fi leenjii JBAH Garee teeknikaa fi Kore ol’anaa f kennu
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1.7
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Gabaasaa Sadarkaa karoorsuu hojjachuu fi irratti koree ol’anaa waliin marri gageesuu
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1.8
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Adeemsaa Hojii Ijoo Filachuu fi Maqeessu irratti koree ol’anaa waliin marii gaggessu
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1.9
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Adeemsaa Hojii Ijoo Filataman irratti Garee Hojii Kana raawwatu filachudhaan sadarkaa 2ffaa jalqabuu
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2
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Adeemsa hojii amma jiru Qayyabachuu (understandiing the current Process)
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2.1
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Yaa'insa hojii gurgudoo adeemsa hojii tarreessuu.
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2.2
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Maappii adeemsa hojichaa agarsiisuu(mapping the processes)
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2.3
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Rakkoolee,seerota fi barmaatilee bu'a adeemsa wajjin wal-qabate jiru addaan baasuu (identifing the problems of the customers)
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2.4
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Wirtuulee adeemsota hojii biiroo keessaa fi ala wajjin walquunnaman addaan baasuu.
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2.5
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Maamiltoota adeemsicha addaa baasun maqaa isaan tareessuu (customer identification).
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2.6
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Gaaffii istaandardii isaa eege qopheessuu,haala dowwannoon itti gaggeeffamuu mijeessu.( preparation of interview & qustionaire)
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2.7
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Gaaffiin qophaa'ee kan istaandardii isaa eege ta'uu mirkaneesisuu. ( approval of interviews & qustionaires prepared)
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2.8
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Fedhii Maamiltoota Qayyabachuu( finding the customers needs)
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2.9
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Haala adeemsa hojichaa duraan ture qayyabachuu (Preparation of scenario before re-engineering)
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2.10
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Adeemsi hojichaa gama yerootiin,baasiitiin,qulqullinnaan attamitti deema akka jiru adda baasuu. (ragaa qabatamaa ta'etti fayyadamuudhaan)
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2.11
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Dookumeentii hubannoo haala adeemsa hojichaa qopheessuu (producing a summarized document of the understanding stage)
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2.12
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Dookimentii waa’ee adeemsa hojichaa qophaa'ee irratti hundaa'uudhaan koree ol’anaa tiif gabaasa dhiheessuu.
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