Website:www.virginaustralia.com Virgin Australia offers a ‘Meet and Assist’ service for people with disabilities and can accommodate a limited number of wheelchairs on its aircraft. Virgin can prearrange a wheelchair if customers need transport within the airport and can also assist with baggage collection. Trained assistance animals are welcome with appropriate documentation.
Several services are available for guests with hearing or visual impairments including tactile/braille and large print safety instruction manuals. Please ask for these in advance. Virgin does not currently offer any concessions for accompanying carers.
