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#78198

To Be Completed By Human Resources Classification Salary Grade


Michigan Public Health Institute (MPHI)

Position Description



Title: Newborn Screening Operations Coordinator
Employee Name: TBD
Supervisor: Mary Kleyn, Manager, Newborn Screening Follow-up Section
Purpose: This position provides coordination for pre-analytical operations of the Michigan Department of Health and Human Services (MDHHS) Newborn Screening (NBS) Follow-up Program. The position is based in the NBS Follow-up Section within the Lifecourse Epidemiology and Genomics Division at MDHHS in Lansing and works closely with NBS follow-up, epidemiology, and laboratory personnel as well as external partners such as prenatal educators, hospital staff, midwives, and birth mothers.


Duties and Responsibilities:





  • Coordinates operations of the Newborn Screening Online (NBSO) system

    • Works closely with the NBSO technical administrator, serving as the back-up when needed

    • Develops NBSO informational materials for hospitals, midwives, and birth mothers

    • Develops or provides updates for NBSO website content as needed

    • Works closely with the developer of the NBSO system for maintenance and operations, including completing user testing

    • Works closely with the developer of the NBSO system when enhancements are needed, including completing user testing

    • Coordinates moving enhancement requests through the BIC process

    • Serves as the point person for reviews and updates of the NBSO system security

    • Coordinates with staff in accounting and/or the NBS financial specialist when needed

    • Follows up with hospitals, midwives, and birth mothers as needed

    • Monitors the inventory levels in NBSO

    • Oversees the ordering of inventory items to ensure inventory levels are always maintained

    • Develops quality assurance (QA) measures related to NBSO

    • Maintains internal communication among warehouse, NBS Follow-up, and communications staff

    • Leads informational webinars as needed for NBSO customers

    • Writes articles for the NBS quarterly newsletter about NBSO as requested




  • Coordinates operations of the State-funded courier systems, STAT Courier and UPS, that pick up NBS specimens from birth hospitals and deliver to the State NBS Laboratory

    • Works closely with the NBS nurse consultant for all issues related to courier transport of NBS specimens

    • Collaborates with the NBS epidemiologist to produce summary data on functioning of courier system

    • Works with lab and QA staff as needed when problems arise related to the courier system

    • Develops QA measure related to the courier system

    • Communicates with the courier to alert and resolve issues that arise

    • Monitors transit time of NBS specimens daily to identify courier-related delays

    • Produces communication for hospitals related to the courier system

    • Writes articles for the NBS quarterly newsletter about the courier system as requested




  • Other duties as assigned

    • Creates and maintains documents that are in compliance with the Americans with Disabilities Act (ADA)

    • Works with the NBS quality assurance coordinator and serves as a back-up when needed

    • Attends relevant section, division and departmental staff meetings

    • Performs other tasks as requested to ensure successful coordination of pre-analytical NBS operations




  • Maintains a positive, strong, credible, professional and interpersonal relationship with all parties relevant of MPHI projects, and represents the best interest of MPHI at all times



Qualifications/Requirements:



Education: Bachelor’s degree, with strong preference given to degrees related to informatics, operations, or systems engineering.
Experience: No specific type or amount is required. Equivalent combinations of education and experience that provide the required knowledge, skills and abilities will be evaluated on an individual basis.
Required Skills and Characteristics: Must have ability to understand data, use databases and spreadsheets for maintaining records; ability to develop new contacts and maintain positive working relationships; ability to utilize knowledge to provide consultation and technical assistance; and ability to prepare articles and reports suitable for posting to program websites or distributing electronically. Excellent data management, organizational, and writing skills are essential. Must demonstrate proficiency in use of Microsoft Office applications. Attention to detail and ability to multi-task are imperative for this position.
Work Environment and Physical Requirements: Standard office environment. Involves significant computer-related activity including keyboarding and viewing a computer screen; occasional telephone communication. Job may occasionally require moderate physical effort such as lifting and transporting materials, laptop computer and projector, etc.


RESPONSIBILITY FOR THE WORK OF OTHERS:


No assigned responsibility.

IMPACT ON PROJECTS, SERVICES AND OPERATIONS


This position plays a critical role in assuring successful pre-analytical operations of the Newborn Screening Follow-up Program.

REQUIRED COMMUNICATION





Contact Person/Group

Frequency

Purpose

1. NBS Follow-up section manager

Daily to weekly

Coordinate and oversee work.

2. NBSO technical administrator

Daily to weekly

Work closely to assure success of operations related to NBSO

  1. NBS nurse consultant, NBS epidemiologist, laboratory staff, and quality assurance staff



Daily to weekly



Work closely to assure success of operations related to courier transport of NBS specimens



  1. Other NBS team members or MDHHS staff

As needed

Share information and coordinate activities


  1. External partners such as developer, hospitals, midwives, and birth mothers

As needed

Operations related to NBSO

  1. External partners such as courier systems staff, hospitals, and midwives

As needed

Operations related to courier systems

“For purposes of employment standards, this classification is exempt from the overtime provisions of the Fair Labor Standards Act.”


Signature Date

Employee Signature
Signature Date

Supervisor


MPHI is an Affirmative Act ion/Equal Opportunity Employer


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