The ‘Shut Out’ report highlighted issues of poor quality of staff in disability services.553 Many people working in disability services were poorly trained and resourced and lacked understanding and sensitivity to disability issues. Problems of low pay, lack of training and poor working conditions means it is difficult to attract and retain trained staff, particularly in regional and remote areas.
RECOMMENDATIONS Article 26
That a National Disability Insurance Scheme is implemented to provide disability services and supports to all people with a disability who need assistance to participate and be included in the community on an equal basis with others. Such a Scheme should establish an entitlement to the funding necessary to achieve this purpose and provide for the person with disability to be the decision-maker about the services and supports they receive.
That Australia establishes a mechanism to assess and properly address the therapeutic and allied health needs of all people with disability that need assistance.
