Digital Communication and Information (see also Article 21)
For people with disability, digital communication can alleviate social isolation, and in many cases act as a lifeline allowing contact with family, friends and support services. Many phones, mobile devices and other communications equipment do not have features for accessibility and are not continually improved as technology advances. A ‘universal design’ approach, whilst referred to in the NDS is not being implemented.
People with multiple or complex accessibility needs can require digital communication and information that is specialised or adapted for them. However, the costs associated with such equipment and devices are often prohibitive for people with disability.
