Annex №1 to the Order №120 as of February 15- th, 2013

12.13. Program for frequently flying Passengers «AZAL Miles» 

12.13.1. AZAL-Miles is the frequent flyer programme of Azerbaijan Airlines. 

12.13.2. AZAL-Miles is a unique frequent flyer programme that rewards members with travel and status 

points. 

12.13.3. Travel points can be earned by members whenever they travel on the flights Azerbaijan Airlines, 

and also when using the services of partners. Travel points are earned for every euro (€) of the base fare of 

the tickets (base fare - is the fare of the ticket excluding taxes and surcharges). 

12.13.4. Travel points can be used to pay for reward tickets on scheduled flights of Azerbaijan Airlines. 

12.13.5. For every flight the passenger will earn a fixed amount of status points, the quantity of which 

depends on the direction of the flight and the class of service.  

12.13.6. Members who earn the required amount of status points will be upgraded as follows: 

12.14. Membership tiers of AZAL-Miles programme: 

12.14.1. Classic status– is the first level of membership. 

12.14.2. Classic members earn 1 travel point for every euro (1€) of the base fare of a ticket. 

12.14.3. Classic members will be provided with virtual membership card (the card is not provided 

physically). 

12.14.4. When 8000 status points are earned your status will be upgraded to Gold during the next 

membership year. 

12.15. Gold status 

12.15.1. Gold members earn 2 travel points for every euro (€1) of the base fare of a ticket. 

12.15.2. Gold members are issued with a personalized Gold membership card allowing them to get more 

benefits. Members need to earn the required number of status points during a membership year either to 

retain their Gold status or to be upgraded to the next status. 

12.15.3. As soon as enough status points are collected, your status is automatically upgraded to Platinum 

tier. 

12.15.4. Gold members, who do not earn enough status points during their membership year, to retain 

their status will be downgraded to Classic status. 

12.16. Platinum status 

12.16.1. Platinum members earn 3 travel points for every euro (€1) of the base fare of a ticket. 

12.16.2. Platinum members are issued with a personalized Platinum membership card allowing them to 

get more benefits. Members need to earn the required number of status points during two membership 

years in order to retain their Platinum status. 

12.16.3. Platinum members, who do not earn enough status points, to retain their status will be 

downgraded to Gold status. 

12.16.4. AZAL-Miles programme provides a unique and easy in use reward for all passengers. 

12.16.5. All members are offered the opportunity to monitor their membership activity through a 

dedicated on-line membership account that is created when a customer joins the programme. 

12.16.6. In addition, all members are encouraged to download the new AZAL  mobile app on IOS and 

Android platforms from either Google Play Store or App Store.