| 19. Passenger service
19.1. General provisions
19.1.1. The Airline shall independently specify and modify regulations, and scope of services to be
provided to passengers in accordance with their service class.
19.1.2. If a Passenger refuses the service onboard of A/C, or airport, fully or partially, such service cost
shall not be reimbursed, and charges incurred due to such refusal shall not be repaid.
19.2. Airport service
At the airport Passengers will be served by service companies. The Airline shall be not responsible for
any damage or losses incurred by Passenger as a result of service mentioned above, or due to
impossibility to use such services by the fault of third persons, organizations or agents (intermediates).
19.3. On-board service
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