Basingstoke and north hampshire hospital pathology user handbook



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INTRODUCTION

The pathology directorate offers services in five Consultant led divisions, namely chemical pathology, haematology with transfusion, histopathology with mortuary facilities, specialist haemophilia and medical microbiology with infection control. The laboratories are located on the ground floor (Level B) of the theatre block in the main hospital with further facilities downstairs on A floor (mainly microbiology and mortuary). Clinical haemophilia services are based in a separate unit near Parklands.

The directorate is an open-access service. Each department has to cope with a high workload and has to organise itself to provide urgent and emergency services as well as ensuring that all results reach the wards or GP surgeries with the minimum of delay. Because the type of work carried out varies considerably, some being labour intensive while some is automated, there are organisational differences from department to department. For example, there are different request cards for some departments and/or tests. If the appropriate request card is used and all the information required given, it enables the laboratory to provide an efficient service.
Finally, remember you are always welcome to visit the laboratory and if the staff can put a face to a name, this can only help to improve communication and the service for your patients.


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