The harnessing of the Internet for development goes hand in hand with improving infrastructures, training and sensitization for sponsoring organizations, application developers and users, in which the international community has a role but which are primarily the responsibility of the public authorities and user communities.
While the immediate returns on investment in information and communication technologies may not be readily apparent to hard-pressed public administrations concerned with squeezing the most out of limited resources, the long-term potential of a proactive strategy for public service Internet use is considerable. In particular investments in this area can transform the Internet from a channel for transporting large volumes of information into a pool of dynamic communication and learning resources for development. This means that each developing country should adopt investment strategies and programmes concerning Internet applications which are appropriate to the national and local situations, while keeping in view possibilities of synergies between communities, applications and experiences at the national and international levels. The close involvement of the users in the planning, implementation and promotion of applications and services is essential.
In conclusion, it is important that the public service and private sectors participate collaboratively in planning and implementation of Internet infrastructures, support services and applications for development, and that care be taken in developing appropriate technical, legal, economic and political frameworks, which take account of the needs of society as a whole and all its stakeholders including content producers, service providers and users.
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