Christine Tochtermann mcil

Christine Tochtermann MCIL

9 Acreman Court, Sherborne, Dorset, DT9 3PW, England

Tel/Fax [phone] Mobile: [phone]

E-mail: [e-mail]
Qualified Translator, German mother tongue, bilingual written and spoken English, good Spanish and French. 12 years+ of experience working both in-house and freelance. Good knowledge of sales and marketing, technical textiles, quality systems, production processes, logistics and accounts/finance. Excellent computer skills – Windows XP, MS Word, Excel, PowerPoint 2003, Publisher 2003, SAP, SDL Trados 2007, SDLX, Star Transit and Across.

Employment

Jan 2003 to date Christine Tochtermann Language Service

Projects include: Newsletters, press releases, product information, mailings

Brochures, text for exhibition panels, advertisements

Strategic Marketing Plans

Marketing questionnaires, marketing study automotive industry

Magazine articles: MBO’s; Economic effects of Black empowerment in SA; State of the aircraft industry

Logistics concept

Technical reports, fire test reports

Websites: Tourism, piping systems, electrical engineering, consumer rights, freight companies, language school, fashion

Quality Control documents

Health and Safety documentation

Commercial contracts

Sales training manuals, E-learning materials

Operating instructions, manuals

Credit control agreement/procedures

Job descriptions

Safety data sheets

Medical devices: Wheelchairs and X-ray aprons

Horticultural Manual

1990 – Oct. 2002 Interglas Technologies Ltd, Alpha Division, Sherborne, Dorset, UK

Coating and Laminating Division of Interglas Technologies Group, one of the largest manufacturers of glass fibre fabrics worldwide, with head office in Germany and sales offices, distributors and agents around the world. Main applications for products are acoustic and thermal insulation, fire protection, high temperature and welding protection in a wide range of industries, e.g. petro-chemical, automotive, construction, power generation and shipbuilding.

2001 – 2002 Sales Manager UK and Spain

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  Responsible for turnover of £ 2 mio, selling directly to customers and through distributors, regular travel 3 days per week
  

1992 – 2001 Translator / Sales Coordinator

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  Translations from/into German for all departments: Sales, Marketing, Technical, Production, IT, QA, Shipping, Purchasing, Accounts
  
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  Ad-hoc Interpreting from/into German at Meetings, Exhibitions etc.
  
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  Correspondence in Spanish and French
  

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  Internal Support for UK and Export Sales Force
  
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  Dealing with customer enquiries and orders for UK and Export, also liaising with other sales offices, agents and distributors
  
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  Coordination of all customer requirements (UK and Export) and liaison with production to ensure target dates are met, setting and monitoring of minimum stock levels
  
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  Organising and maintaining a stock of resale goods sourced from US partner/supplier, including organisation of import
  
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  Marketing: Arrange advertising and public relations material in–house and in conjunction with P.R. agencies – press releases, features, design of adverts, brochures, technical data sheets etc. Organisation of several exhibitions in UK and other European countries
  
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  After merger with Interglas instrumental in introducing SAP in Sherborne in conjunction with German head office covering requirements of UK sales dept. and product descriptions/ product hierarchies for Alpha Division as these were new to the group
  
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  From 1999 – 2001 also internal and external sales responsibility for Spain through distributor
  

1990 – 1992 Sales / Administrative Assistant

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  Order Processing
  
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  Bi-Lingual Secretary
  

Other Work Experience

1986 – 1987 German Assistant at Sherborne School for Girls

Teaching German to pupils at all levels focussing on speaking
1989 - 1992 Freelance Translator for agencies (Wessex Translations, Matthews Assoc.) and direct clients

Commercial and general translations English – German, e.g. Annual Reports, Instruction Manuals, Brochures, Press Releases.

Training Courses

1987 - 1989 Business Spanish, Munich University

1987 - 1989 Business English, Munich University

1994 Auditing Quality Systems - Internal

1995 Introduction to the Tools of Marketing, CIM

2000 Advanced Selling Skills, S+MT

2000 Introduction to MS Excel 97, Oasys

2001 Face to Face Selling, Helmsley Fraser

2001 Field Sales - Time + Territory Management, Helmsley Fraser
Further Education

1984 – 1989 Munich University, Main Subject: English Language and Literature, Subsidiary Subjects: Spanish Language and Literature, German as a Foreign Language

Qualifications

5 “A”-Levels (German Equivalent): German, English, French, Mathematics, Business Studies, Munich 1983

Diploma Retail Sales Manager (Einzelhandelskaufmann), Munich 1981

Diploma in Translating (Staatlich geprüfter Übersetzer), Munich 1990 English-German, German-English, Commercial and General

Memberships: Chartered Institute of Linguists, UK

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