NSW Government
Department of Family and Community Services (Ageing, Disability and Home Care)
www.adhc.nsw.gov.au/
NT Government
Department of Health (Office of Disability)
http://health.nt.gov.au/Aged_and_Disability/Office_of_Disability/index.aspx
QLD Government
www.qld.gov.au/disability
SA Government
Department for Communities and Social Inclusion
www.sa.gov.au/topics/community-support/disability
Tasmanian Government
Department of Health and Human Services
www.dhhs.tas.gov.au/disability
Victorian Government
Department of Health and Human Services
www.dhs.vic.gov.au/for-individuals/disability
WA Government
Disability Services Commission
www.dss.gov.au/our-responsibilities/disability-and-carers/standards-and-quality-assurance/national-standards-for-disability-services
ACT Government
Department of Community Services
www.communityservices.act.gov.au/disability_act
Appendix B – Policies and Guidelines
Aged Care Planning Regions
http://webarchive.nla.gov.au/gov/20060827215006/http://health.gov.au/internet/wcms/Publishing.nsf/Content/ageing-acar2004-Regions-australia.htm
APS Code of Conduct
www.apsc.gov.au/publications-and-media/current-publications/aps-values-and-code-of-conduct-in-practice
Australian Government’s ‘National Ageing and Aged Care Strategy for People from Culturally and Linguistically Diverse Backgrounds
www.dss.gov.au/ageing-and-aged-care/older-people-their-families-and-carers/people-from-diverse-backgrounds/national-ageing-and-aged-care-strategy-for-people-from-culturally-and-linguistically-diverse-cald-backgrounds
Carer Recognition Act 2010
www.comlaw.gov.au/Details/C2010A00123
CrimTrac
www.crimtrac.gov.au/
National Lesbian, Gay, Bisexual, Transgender and Intersex Ageing and Aged Care Strategy
www.dss.gov.au/our-responsibilities/ageing-and-aged-care/older-people-their-families-and-carers/people-from-diverse-backgrounds/national-lesbian-gay-bisexual-transgender-and-intersex-lgbti-ageing-and-aged-care-strategy
National Disability Strategy 2010-2020
www.dss.gov.au/our-responsibilities/disability-and-carers/program-services/government-international/national-disability-strategy
Queensland
Switchboard: 07 3037 4770
Freecall: 1800 177 099
South Australia
Switchboard: 08 8237 8111
Freecall: 1800 188 098
Tasmania
Switchboard: 03 6221 1411
Freecall: 1800 005 119
New South Wales/ACT
Switchboard: 02 9263 3555
Freecall: 1800 048 998
Northern Territory
Switchboard: 08 8919 3444
Victoria
Switchboard: 03 9665 8888
Freecall: 1800 020 103
Appendix D – Commonwealth CoS Programme Framework
Sub-Programme
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Block-funded activities
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Individual Support Packages (ISP)
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Service types funded
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BLOCK-FUNDED ACTIVITIES SUB-PROGRAMME
Accommodation Support
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Large residential/institution (>20 places)—24-hour care
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Small residential/institution (7–20 places)—24-hour care
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Hostels—generally not 24-hour care
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Group homes (usually <7 places)
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Attendant care/personal care
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In-home accommodation support
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Alternative family placement
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Other accommodation support
Community Support
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Therapy support for individuals
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Behaviour/specialist intervention
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Counselling (individual/family/group)
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Regional resource and support teams
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Case management, local coordination and development
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Other community support
Community Access
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Learning and life skills development
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Recreation/holiday programs
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Other community access
Respite
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Own home respite
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Centre-based respite/respite homes
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Host family respite/peer support respite
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Flexible respite
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Other respite
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INDIVIDUAL SUPPORT PACKAGES SUB-PROGRAMME
Individual Support Packages (ISP) is funding allocated to a client (and managed in accordance with the Service Agreement between the client and Grant Recipient) to purchase services that respond to the client’s support needs and goals in a flexible and client-centred way.
These may include, but are not limited to, any of the services listed under block-funded activities.
Three models operate:
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Service Provider;
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Intermediary; and
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Direct Funding.
Only clients who are already accessing ISP models will be funded through the ISP model.
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