Commonwealth State / Territory Disability Agreement Annual Public Report 2003-04 Commissioned by the National Disability Administrators Prepared by Australian Healthcare Associates August 2005

Ensuring Service Quality

All services funded under the CSTDA must meet, as a minimum, the National Standards for Disability Services. Each jurisdiction is responsible for ensuring that services are provided in accordance with the Standards and the objectives of the Agreement and for working towards continuous improvement in services provided under this Agreement.

Accountability

The CSTDA incorporates improved performance reporting to increase accountability and transparency about activities, progress and how funds are spent. Performance reporting arrangements include:

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  all jurisdictions reporting annually to the NDA on progress and achievements in implementing strategies to address national policy priorities;
  
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  a new CSTDA National Minimum Data Set (NMDS) and associated data collection arrangements; and
  
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  publication of an Annual Public Report about progress and achievements in implementing national policy priorities.
  

Implementing the Agreement

The National Disability Administrators (NDA) is responsible for overseeing the development and implementation of the CSTDA including its performance reporting framework, research and development program and the CSTDA implementation work plan. The NDA comprises the heads of Australian, State and Territory Government disability agencies. It reports to Disability Ministers on the CSTDA and on significant national policy issues relevant to specialist disability services.

Reflecting the partnership that underpins the Agreement, the NDA’s Chairperson and Secretariat are provided on a two-year rotating basis by each government. For 2003-2004, Queensland was the NDA Chair and provided secretariat services for the NDA, while Western Australia coordinated the NDA research and development program.
The CSTDA establishes five national policy priorities that set the themes and directions for working collaboratively to improve the quality of life of people with disabilities.

CSTDA National Policy Priorities Strengthening access to generic services Strengthening across government linkages Strengthening individuals, families and carers Improving long-term strategies to respond to and manage demand for specialist disability services Improving accountability, performance reporting and quality

The five policy priorities represent areas of focus to be addressed by governments locally and nationally. They are mutually dependent. Together they provide an agenda for the ongoing development of services for people with disabilities, their families and carers in Australia.

Policy Priority 1: Strengthening access to generic services

Specialist disability services complement services designed for the community in general, such as health care, housing, recreation and transport (generic services). This policy priority focuses on strategies and initiatives that strengthen access to generic community services and enable people with disabilities to participate socially and economically in the community.

Policy Priority 2: Strengthening across government linkages

This policy priority is aimed at improving collaboration and cooperation across Australian, State and Territory and local governments to ensure people with disabilities have opportunities to access and move to services at all stages of their lives.

Policy Priority 3: Strengthening individuals, families and carers

This policy priority focuses on enhancing the wellbeing, contribution, capacity and inclusion of people with disabilities, their families and carers. It covers developing supports and services for individuals, families and carers, based on their needs and outcomes. It also covers providing increasing opportunities for people with disabilities, their families and carers to influence the development and implementation of supports and services through advocacy, representation and other measures.

Policy Priority 4: Improving long-term strategies to respond to and manage demand for specialist disability services

The demand for specialist disability services is growing and this trend is expected to continue. This priority focuses on developing strategies to respond to and manage this increasing demand. Improvement strategies include enhanced prevention and early intervention strategies, better coordination across service systems and clear and transparent decision-making.

Policy Priority 5: Improving accountability, performance reporting and quality

This priority focuses on ensuring all jurisdictions provide or fund quality services in an efficient and effective way, and are accountable to those who use services, the disability sector and the community for the public resources used. It involves having information on how resources are used and spent, quality assurance mechanisms and ways to measure, assess and report performance against the national policy priorities.

Introduction

An important feature of the CSTDA is the joint work undertaken across governments to address priority issues within the five national policy priorities.

Disability Ministers set the priority issues requiring national action. The NDA is responsible for developing and implementing national projects to further these priority issues and for reporting the progress and outcomes to Ministers. National projects are funded by the CSTDA national research and development fund, to which each jurisdiction makes an annual contribution. Much of this work is longer-term in nature as it aims to address emerging challenges and changing needs in disability services.