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privacy by the social media platforms. The platforms give a number of ways to secure their
privacy but it is ultimately upon the users to use the techniques and controls given. Hammer,
therefore, questions how privacy influences the way users share their personal information on
social media sites. He comes to three answers to this question, answers that shall be
expounded on. The first one is that users are driven to share a lot of personal information by
the fear of social exclusion. The second one is that it depends on the multiplexity of
relationships on a user’s accounts; that is, it depends on the people the user is friends with or
is followed by, who will see the posted information. The third answer that Hammer arrives at
is that it depends on a user’s subconscious approach of whether or not to share his/her
personal information on social media platforms.
Combining the three, Hammer says that
users share personal information on social media platform due to their attitudes and perceived
beliefs towards interpersonal relationships.
In his research, Hammer (2013) starts off by explaining that there seems to be an
ever-changing balance between privacy and personalization on social networking sites.
Supported
by other researchers, Hammer argues that social media users want to have the
freedom to socialize but at the same time require to be afforded some privacy protection. It is
apparent that privacy is, then, hard to define as users want to participate in a global society
brought to them by the social media sites. Hammer (2013) explains the sharp difference
between social media sites and other types of sites. The real motivation to use social media
sites is intrinsic while most other sites offer extrinsic fulfillment. An example he gives is an
e-commerce website where the motivation to use it is extrinsic and outcome-oriented. He
contrasts this with social media sites saying that these are process-oriented in that users are
mostly looking forward to social exchanges with others. This
is what gives them joy and
fulfillment. With this explanation, Hammer expounds his research question of the influence
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of privacy on the sharing of personal information on social media into smaller questions. He
poses the following questions to help guide his research:
1.
What theories can enhance our understanding of privacy in social media sites?
2.
In addition to the theories, what constructs can enhance our understanding of privacy?
3.
How will the conceptualization of privacy differ between a process-oriented system
and an outcome-oriented system?
4.
What individual differences exist related to how individuals perceive privacy?
5.
How can researchers resolve the debate as to what privacy is as a concept? (Hammer,
2013)
To answer these questions, Hammer decides to give three viewpoints. These were as
outlined earlier in this chapter and will be discussed in-depth.
In his first viewpoint, he
answers the first three questions listed above. In the second viewpoint, he answers the fifth
question. In the third viewpoint, he gives an answer to the fourth question, as we are going to
see below.
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