1.14.3 Behavioural
Behavioural segmentation provides insightful information about consumers a lot more,
especially those in the digital space. This method groups consumers by buying patterns and
usage behaviours. This is an excellent way of talking to individuals in a way that is highly
likely to resonate with them. It is useful when talking about specific products or use
occasions.
Behavior can change with one’s lifestyle. Divorce, children and retirement are key examples
of when life changes could result in behavior changes. It is therefore vital to be working with
data that is up to date.
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