Distance education

DE–1865

11

DISTANCE EDUCATION

M.B.A. (S & PM) DEGREE EXAMINATION, MAY 2011.

First Semester

MANAGEMENT CONCEPTS

(2005 onwards)

Time : Three hours Maximum : 100 marks

SECTION A — (5  8 = 40 marks)

Answer any FIVE questions.

1. 
   Describe the systems approach to management.
   
2. 
   Comment on the true nature of management. Is it a Science or an Art?
   
3. 
   “Decision-making is the primary task of a manager”. Comment.
   
4. 
   Discuss briefly the steps involved in planning.
   
5. 
   Write short notes on :
   

(a) Virtual organisation

(b) Organisation chart

6. 
   Write short notes on :
   

(a) Communication process

(b) Characteristics of Grapevine.

7. 
   Explain the purposes for which the Break Even Analysis is used.
   
8. 
   Write short notes on Total quality Management.
   

SECTION B — (4  15 = 60 marks)

Answer any FOUR questions.

9. 
   Give a brief account of the contributions to management thoughts made by Elton Mayo.
   
10. 
    Explain the principal functions of management.
    
11. 
    “The essence of a strategy is in being different from rivals”-Explain.
    
12. 
    Elucidate the qualities of a good leader.
    
13. 
    Explain Vroom’s Expectancy Theory.
    
14. 
    What are the essentials of effective control system? Which essentials do you think the most Important?
    
15. 
    Write short notes on :
    

(a) Core Competence

(b) Business Process Re-engineering.

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