Draft Report of the High Level Group on Services Sector


Increasing Domestic demand for IT and BPO



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2.4.5 Increasing Domestic demand for IT and BPO


A larger domestic base will undoubtedly enhance the competitiveness of Indian IT and BPO industry. While the demand from the private sector is growing, the Government can also contribute considerably by allocating resources to implement the NeGP. The main objective of this will be to improve governance in the country but the industry will also gain because of the expanded domestic base. The body under the chairmanship of the Prime Minister established for setting milestones and monitoring needs to meet periodically to energise the Ministries to take steps for implementation of the NeGP.
2.4.6 Facilitating Compliance with Documentation Requirements For Visa and Work Permit

We have seen above that authentication of certificates of birth and educational qualification for the purposes of application for visa and work permits in European countries is time taking and imposes additional costs on the personnel and the IT and BPO companies. India has taken the first step for alleviating the problem by signing the Apostille Convention. The Apostille Convention (the 1961 Hague Convention) abolishes the requirement of diplomatic and consular legalisation for public documents originating in one Convention country for use in another. Documents issued in a Convention country, which have been certified by a Convention Apostille (certification), are entitled to recognition in any other Convention country without any further authentication. What is needed now is to put in place procedures in India for enabling speedy certification on behalf of the Government of India of documents produced by the IT and BPO personnel who intend to apply for visa and work permit in European countries.



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