Environmental and Social Management Framework (esmf)

Questions for Focus Group discussion

for those who are currently doing their business and users of the program
Date_____________ Region/Town/ Village_______________________________________

1. 
   How many years have you been involved in self-employment program? ( 1 year, 2 years, other ( specify))
   
2. 
   What was the purpose of joining to self-employment program?
   
3. 
   How did you join the self-employment program?
   
4. 
   What laws and regulations do you know about your self-employment program?
   
5. 
   What aims do you plan to achieve or achieved by participating in a self-employment program?
   
6. 
   Are you satisfied with the services that you faced through the self-employment program?
   
7. 
   Is self-employment program accessible for everyone?
   
8. 
   Do you currently receive support, advice, suggestions or other services from responsible authorities as part of the self-employment program?
   
9. 
   Did you set up your own business using this self-employment program?
   
10. 
    Do you think the gender balance in the self-employment program is ensured; are women enough represented and participate there?
    
11. 
    Do you like the government's support of women in rayons and your community who want to increase their economic activity through networking and knowledge and skills development?
    
12. 
    Have you received any trainings related to Self-employment program? If yes, are you satisfied with special trainings that you have received?
    
13. 
    What were the specific challenges have you faced when applied for self-employment program? (too much bureaucracy, age , gender discrimination, legislation, other (specify))
    
14. 
    Where do you complain or seek for the help in case of complaints/ problems/ challenges?
    
15. 
    Have your complaints been reviewed when you complain to the Top bodies?
    
16. 
    Is your privacy protected when you complain?
    
17. 
    How long does it take to get reply to your complaints? (1-7 days, 8-15 days, 15-30 days, more than 1 month)
    
18. 
    Have you been told how to submit comments, complaints and suggestions and where to direct them? Do you direct them using emails, post, hotline, fax, no one of this, appointment to relevant person, other ( specify)?
    
19. 
    Would you like to extend/ grow your existing business?
    
20. 
    How do you want to extend/ grow your business? (re apply for self-employment program, taking loan/ credit from bank, take loan from private person, build a partnership business and attract additional funding, other ( please specify))
    
21. 
    Did you join any other business network or program in order to grow your business?
    
22. 
    What other recommendations/ suggestions for improvement of self-employment program?
    

Questionnaires to Key informants

( social workers/ case officers, employees of SES ( employment centers), etc.)

Date_____________ Place of interview _______________________________________

Name of organization________________________________________________

Name of respondent/ Position____________________________________________

1. 
   How many years have you been involved/ worked in self-employment program? ( 1 year, 2 years, other ( specify))
   
2. 
   What is the purpose/ objective of self-employment program?
   
3. 
   What laws and regulations do you know about your self-employment program?
   
4. 
   Is self-employment program accessible for everyone?
   
5. 
   Do you think the gender balance in the self-employment program is ensured; are women enough represented and participate there?
   
6. 
   Do you like the government's support of women in rayons and your community who want to increase their economic activity through networking and knowledge and skills development?
   
7. 
   What were the specific challenges have the beneficiaries of the self-employment program faced when applied for the program? (too much bureaucracy, age , gender discrimination, legislation, other (specify))
   
8. 
   Where did the beneficiaries complain or seek for the help in case of complaints/ problems/ challenges within the self-employment program?
   
9. 
   What did the beneficiaries mostly complain about?
   
10. 
    Have you received any trainings related to Self-employment program? If yes, are you satisfied with special trainings that you have received?
    
11. 
    What other trainings would you like to receive within this program?
    
12. 
    What other recommendations/ suggestions for improvement of self employment program?