Accountability
Transparency about organisation’s past involvement on the website, in brochures and in the first sessions
Formalised complaints processes in place that are known and readily available to service users
Overseen by an independent governing body (board/committee)
Independent mediator facilitates searching for information and exchanging information
Administrative data are recorded—including referrals and service uptake
Accessibility (including affordability)
Identifiable staff to be point of contact
Flexible hours of operation
Servicing remote locations or those unable to physically access the service on site
Low cost or free
Timely responses to requests
Ongoing counselling and support
Knowledge of presenting issues and capacity to respond
Well-informed staff who understand the issues associated with adoption
Sensitivity to the needs of those seeking it (confidentiality, discretion, language used, etc.)
All staff are trained
Ongoing training/professional development opportunities are available to staff
Clearly articulate conceptual underpinning of the agency/service’s service model
External clinical supervision is available to staff.
Diversity
Options for both professional and peer supports
Range of options for participation (i.e., mixed, mother/adoptee-specific, etc.).
Range of support levels (e.g., access to support person—on site and follow-up).
Support, education and information for the other family members is readily available.
Service interventions
Address issues associated with grief and loss; trauma; identity; shame; excess feelings of guilt; rejection; emotions of anger/hurt; difficulty in maintaining friendships or close relationships with family (attachment issues); anxiety; and self-confidence problems.
Services are tailored to relevant “stage of the journey” of individuals.
Clients’ expectations at commencement of support relationship are managed, particularly in relation to search and contact.
Support and follow-up from the agency involved is provided on an ongoing basis.
Continuum of care
Service has formalised links or arrangements with other relevant services for referral or shared care arrangements where own service can’t meet the full range of presenting needs of service users.
Adoption-related supports are incorporated into existing services (such as Family Support Program funded services, or Medicare-funded psychological services).
Regular networking activities both within and external to adoption-specific agencies.
Awareness-raising of the impacts and history of past adoptions is prioritised.
Attachment H: Adoption Information Provided by State
State
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Legislation
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Access conditions
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Information available
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Contact and information vetoes
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NSW
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Adoptive Act 2000
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Adoptees and natural parents can apply for information if adoptee is aged 18 or over
If adoptee is under 18 years, permission from the adoptive parent or guardian is required
The Adoption Information Unit in the Department of Family and Community Services facilitates access.
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If adoption took place before 1 Jan 2010, adoptees and natural parents can access identifying information
Identifying information includes name, date of birth, address, original birth certificate, amended birth certificate, and birth record and adoption order
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Natural parents and adult adoptees are able to lodge a contact veto if adoption took place before 26 Oct 1990
Contact veto provisions do not apply to adoptions made after 26 Oct 1990
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Vic.
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Adoption Act 1984
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All parties to an adoption can apply for information
Vic. Government’s Family Information Networks and Discovery (FIND) service facilitates access
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Adoptees can access identifying information in adoption records, including natural parents’ names and origins
Permission from natural parent is required if information concerning their current whereabouts is sought
Other parties, including natural parents, can access non-identifying information initially, including placement and adoptive family history
Other parties can access identifying information with written consent of adoptees aged over 18 years, or of adoptive parents if adoptee is under 18
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No contact veto system in Victoria
Restrictions on the release of identifying information can be placed by adoptees via the Adoption Information Register
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Qld
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Adoption Act 2009
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Qld government-funded Post Adoption Support Queensland (PASQ) service facilitates access
Adoptees, natural parents and eligible relatives can apply for information if adoptee is aged 18 or over
Restrictions apply if a Children’s Court order prevents information’s release, where that release would pose an unacceptable risk of harm
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Adoptee, natural parents and eligible relatives if adoptee is aged 18 or over can access identifying information
Specific criteria are in place regarding information to and from natural fathers
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Contact veto in place for adoptions that took place before June 1991
Objections to contact were replaced by “contact statements” in Feb 2010
Contact vetoes are impacted by the Adoption Act 2009. The Act allows information provision if the seeker signs an acknowledgement indicating they are aware a contact statement is in place and that it would be an offence to contact the other person. (Offence provisions with a maximum penalty of imprisonment for two years apply.)
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WA
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Adoption Act 1994 and
Adoption Amendment Act 2003
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Adoptees, natural parents and adoptive parents may apply for information
Permission for access is at the discretionary authority of the departmental Chief Executive Officer
The WA Government’s Past Adoption and Information Services facilitates access
Since 1995, future contact and information exchange is facilitated by an adoption plan negotiated between natural parents and prospective adoptive parents prior to a child’s placement
WA also operates a message box system, which allows parties’ anonymous contact
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Adoptees, natural parents and adoptive parents may, if granted access, obtain both identifying and non-identifying information
Identifying information includes names, addresses, ages or dates of birth, and occupations
Non-identifying information includes that from adoption records and files, such as a physical description, hobbies or interests, education or medical details
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Contact and information vetoes were prohibited in WA under changes to the Adoption Act 1994 by the Adoption Amendment Act 2003
The amendment prohibited any new contact or information vetoes on adoptions since that date and existing information vetoes ceased to be effective from 1 Jun 2005
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SA
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Adoption Act 1988
Adoption Regulations 2004
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Adoptees, their natural parents, adoptive parents and certain relatives may apply for information if adoptee is aged 18 or over
A message system allows for a message to be left explaining reasons for a veto
The Adoption and Family Information Unit, Department for Education and Child Development, facilitates access.
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Adoptees aged 18 or over can access: information in their original birth certificate; natural parents’ names and dates of birth; names of any siblings who were also adopted and are aged 18 years or over; information relating to natural parents and adoption circumstances; any message, information or item left by another party; and authority to obtain their original birth certificate
If adoptee is aged 18 or over, natural parents can access: the name given to adoptee by their adoptive parents; names of adoptive parents; other information relating to the adoptive parents or adoptee; and any message, information or item left for them
With adoptee’s consent, adoptive parents can access: information relating to the natural parents; and also any messages left
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If adoption took place before 17 Aug 1989, parties to the adoption can place a veto (valid for five years) on identifying information being given to other parties
Vetoes for adoptions completed after 1989 were prohibited by the Adoption Act 1988
However, adoptive parents remain able to lodge an information veto against natural parents, with a provision that this does not prevent the adoptee and natural parents from making contact with each other
Additionally, if a veto has been placed, the department may still release non-identifying information to an adoptee aged 18 years or over—such as details about their natural parents’ interests and backgrounds found on the adoption file, or messages left by their natural parents
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Tas.
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Adoption Act 1988
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Adoptees, their natural parents, natural relatives and lineal descendants may apply for information if adoptee is aged 18 or over
The Tas. Government’s Adoptions and Permanency Service facilitates access for a fee, however the fee is waived for adoptions that took place prior to 1988
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Adoptees aged 18 or over can access their pre-adoption birth record and information from the adoption record, including their natural parents’ identifying information
Natural parents, natural relatives and lineal descendants of an adoptee can apply for non-identifying information at any time, or for identifying information when the adoptee is aged 18 or over
Natural parents, natural relatives and lineal descendants of an adoptee may receive information that includes the name of a natural parent only with the written permission of that natural parent
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A contact veto may be registered by any adoptee, natural parent, natural relative, lineal descendant of an adoptee or adoptive parent
Where a veto has been registered, identifying information is released only after an undertaking not to attempt any form of contact has been signed; an attempt to make contact where a veto is in force is an offence
The contact veto system is managed by the Tas. Government’s Adoptions and Permanency Service
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ACT
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Adoption Act 1993 and Adoption Amendment Act 2009
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Adoptees, their adoptive parents, natural parents and natural relatives may apply for information if the adoptee is aged 18 or over
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Adoptees aged 18 or over can access identifying information
Adoptive parents, natural parents and natural relatives can also access identifying information if the adoptee is aged 18 or over
The Adoption Act 1993 is retrospective and allows for identifying information to be released for adoptions that occurred under previous legislation, but also the opportunity for parties to say no to future contact or communication
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Adoptees aged over 17 years 6 months, adoptive parents, natural parents, adult natural relatives, adoptive relatives and adult children or other descendants of the adoptee have the right to lodge a contact veto
On lodgment of the veto, it becomes an offence for the information recipient to try to make contact with the person who imposed the contact veto
Under the Adoption Amendment Act 2009 vetoes can no longer be lodged in respect of adoption orders made after 22 April 2010
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NT
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Adoption of Children Act 1994
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All parties to the adoption are able to apply for information
Aboriginal and Torres Strait Islander childcare agencies are authorised to counsel for the purpose of supplying identifying information
The NT Government’s Department of Children and Families Adoption Unit facilitates access
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All parties to the adoption can access identifying information, such as the person/s and their address at the time of adoption, unless a veto has been lodged
All parties to the adoption can access non-identifying information recorded at the time of adoption
All parties to the adoption can access documentation that will allow an adoptee to obtain their original birth certificate
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Adoptees or natural parents can lodge a three-year renewable veto for adoptions that took place before 1994
The veto can apply to identifying information to another party, contact with that party, or both
There is no veto provision for adoptions finalised under the Adoption of Children Act 1994 (i.e. after 1994)
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