General assembly of north carolina

SECTION 6A.12.(a) The Office of the State Chief Information Officer (State CIO) shall plan, develop, implement, and operate a Statewide electronic portal (i) to increase the convenience of members of the public in conducting online transactions with, and obtaining information from, State government and (ii) to facilitate their interactions and communications with government agencies. No contract for the implementation, operation, or funding of the portal shall be signed prior to February 1, 2013.

SECTION 6A.12.(b) By February 1, 2013, the State CIO shall report to the Joint Legislative Oversight Committee on Information Technology on the following:

(1) A detailed plan for development and implementation of the Statewide electronic portal, to include, at a minimum:

a. A list of anticipated services to be implemented during the 2013 2015 fiscal biennium, including a time line for deployment of each service.

b. A written assessment of the potential impact on services and agency operations from each potential participating agency, including the impact on the collection and distribution of fees and other service charges.

c. Any requirements for access to, or for use of, State data and any anticipated uses, to include any vendor use of data that does not directly support State activities.

d. A means to measure and report customer satisfaction for each service provided.

(2) A financial model including:

a. The amount charged per transaction for each service by both the vendor and the State and the number of anticipated transactions for the next calendar year.

b. Anticipated gross revenue from each service, along with the amount to be remitted to the vendor and the amount to be remitted to the State.

c. Methodology for allocation of receipts to the vendor and to the State.

d. Any other anticipated use of State data by the vendor and the amount of revenue the vendor anticipates collecting.

e. Any receipts remitted to the State by the vendor.

f. Services provided with no associated fee.

g. Any potential impact on current fees collected by State agencies.