Model letter 6: Explaining, requesting (semi-formal style)
Example Task 6
You wish to apply for a new college course, but you are unsure about the details of cost, duration
and subjects posted on the college website. Write an email to the relevant person in admissions at
the college, asking them to clarify these points for you. In this email,
Say what your interest is
Explain why the website is unclear
Request the information that you need
Begin your letter ‘Dear --------’
Do not write any addresses
Write at least 150 words
Explanation of the Task
Recipient
This is a letter to a person you do not know; however, in reality, you would probably know
their name from the website, and this Task says ‘the relevant person,’ so it cannot be ‘Dear Sir or
Madam.’
Style
Occasionally, a task will give you a situation which is between formal and personal, which the
examiners call ‘semi-formal.’ This will usually be to a person you do not know well, but there is no
need to be highly formal.
In this situation, the recipient would be familiar with getting many queries such as this; you are not
complaining or insisting on a refund or a change; the recipient is probably not senior to you in age or
authority. For these reasons, you can use a slightly less formal style than we saw in Model letters 1
and 3 in this book.
In the exam, think about these points, to decide if the Task may be asking for a semi-formal letter; if
you are not sure, write it in a formal style – that’s better than writing in a style which is too personal!
Remember that formal and personal letter tasks are more common than semi-formal letter tasks.
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