Review and Explanations 1 Answer:
B Keywords in Questions Similar words in Passage Q1. what to do if you need help
outside
normal working hours
B. Weekends and Nights Please telephone 823307 and a recorded
message will give you the number of the doctor
from the Centre on duty. Please remember this
is in addition to our normal working day.
Note The keyword “normal working hours” will help locate the paragraph, as paraphrased
into “normal working day”
“in addition to” from the passage is a synonyms of “besides” or “outside” in the
question. So “outside normal working hours” means “at weekends and nights” The word “this” means “calling 823307 and sending a recorded message” at
weekends and nights (while telephone 826969 on normal working days at 8.30am -
5.00pm from Mon to Fri, as mentioned in paragraph A)
From all connections above, the answer must be
paragraph B 2 Answer:
F Keywords in Questions Similar words in Passage Q 2 . who to speak to
first for
general information
F. Receptionists Our receptionists provide your primary point of
contact-they are all very experienced and have a lot
of basic information at their fingertips. They will be
able to answer many of your initial queries and also
act as a link with the rest of the team. They may
request brief details of your symptoms or illness -
this enables the doctors to assess the degree of
urgency
Note When it comes to “who”, we can somehow know that the paragraph must be related to
“people”. So Paragraph C(nurses), D(patients), F(receptionists) can be put into account.
Basing on the keyword “general information”, we can exactly locate the suitable
paragraph, F by easily finding its paraphrase, “basic information”
