Essential Language for a Letter of Complaint
LETTER OF COMPLAINT
I am writing to complain about…
I would like to express my dissatisfaction with …
I am writing to express my concern about the.…
I must complain in writing about…
I feel I must complain to you about…
I wish to complain in the strongest terms about…
I am writing to inform you of an apparent error in your records…
Paraphrasing Exercise
Example:
0) Basic Problem: “I want to complain about the lousy service in the
restaurant. “
ii. Key Language: I would like to express my dissatisfaction with …
iii, Key Word you must use: POOR (Bad is too informal, so we can
use poor instead)
iv. Final Product: “I would like to express my dissatisfaction with
the poor standard of service in the restaurant. “
Now try to complete the process using the following language:
1)
i. Basic problem: “The cinema is far away from everything.”
159
ii. Key Phrase: I wish to complain in the strongest terms about…
iii. Key Word: ACCESSIBILITY
…………………………………………………………………………………………………………………………………………………………………………………….
2)
i. Basic problem: “During my course, there were too many students
in the class.”
ii. Key Phrase: I am writing to express my concern about the.…
iii. Key Word: NUMBER
…………………………………………………………………………………………………………………………………………………………………………………….
160
Answers:
1) I wish to complain in the strongest terms about the accessibility of
the cinema.
2) I am writing to express my concern about the number of students
in the class during my course
161
|
