Industry, science and resources portfolio

Output 2.3 Science and Innovation Program Implementation and Management

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  Operational design and implementation of approved policies and programs;
  
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  Delivery of science and innovation programs;
  
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  Management of science and innovation programs; and
  
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  Monitoring of science and innovation programs.
  

Priorities

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  Implementing Backing Australia’s Ability and other Budget initiatives.
  
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  Delivering programs and services.
  
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  Developing AusIndustry’s organisational capability.
  
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  Improving service to customers and stakeholders.
  

Performance Information for Output 2.3

Quality

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  Number of key processes completed within time target;
  
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  Extent of customer satisfaction with: a) service by staff; and b) overall service delivery.
  

Quantity

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  Number of customers assisted;
  
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  Dollar value of program funds administered; and
  
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  Estimated dollar value of concessions delivered.
  

Price

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  Administration cost per customer assisted; and
  
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  Administration cost per administered grant/concession/licence.