Iso 9001: 2008 Standard qms subordinate Standards; ansi z490. 1: 2009 & bs 8454: 2006 ensa training Program Guidelines

With Great Height comes Great Vision’

Implementation of wind energy training programs through education and leadership allows ENSA professionals to work with management on all levels in the development of a strong corporate safety culture, a culture where management and employees alike take ownership and display personal safety leadership.

ENSA’s ability to effectively support the organization in its effort to develop improved health and safety awareness is essential in creating a safety culture where every employee shares responsibility and actively participates in the continuous improvement process.

We believe that healthy employees, trained in performing their duties in a safe and environmentally aware manner, will produce an atmosphere conducive to high quality work that will ultimately help assure the organization’s sustainability.

Mission

ENSA North America Inc. as a training provider is committed to the achievement of a work at height and rescue training program that operates effectively within a quality management system under industry recognized standards of best practice specific to the needs and learning objectives of ENSA stakeholders.

Company

ENSA a Subsidiary of Mallory Safety and Supply LLC. Is a provider of specialized work at height and confined space training needs for renewable energy, communications providers and other occupational industries whose access technicians require training within health and safety solutions under specialized conditions and/or environments.

ENSA’s ability to move training programs to the next exemplar in height safety education within North America has introduced professional training courses immersed in preventative safety culture and delivered to recognized and respected North American Standards under a program committed to establishing the very highest 3^rd party accreditation.

ENSA’s training program within Canada and the United States follow American National Standards Institute (ANSI) criteria for occupational workplace safety training. Training is delivered in accordance with ANSI Z490.1-2009 Criteria for Accepted Practices in Safety, Health, and is harmonized with ANSI/AIHA Z10–2005 American National Standard —Occupational Health and Safety Management Systems.*

Today ENSA is endeavoring to achieve 3^rd party recognition under the newly established ANSI-CAP Certification Accreditation Program to assure quality and certificate value by following the ASTM E2659 Standard Practice for Certificate Programs, a standard that provides guidance to certificate issuers for developing and administering quality certificate programs, under a third-party accreditation practice.

*Currently Canada holds no such accreditation process for HS&E training providers and as such ENSA’s program for operation within the Canadian Provinces follow ANSI 490.1-2009 CAN/CSA Standard Z1000-06 Occupational health and safety management , ASTM E2659 guidance).

Leadership

ENSA‘s Occupational Health and Safety Management System Policy is founded within the four basic management leadership principles stated under ANSI Z10-2005 Section 3.1.2

• 
  Protection and continual improvement of employee health and safety
  
• 
  Effective employee participation
  
• 
  Conformance with the organization’s health and safety requirements; and
  
• 
  Compliance with applicable laws and regulations.
  

ENSA North America will uphold its position as an exemplar as a training provider for health and safety solutions within specialized environments and is committed to the achievement of a nationally recognized training program by promoting health and safety excellence.

Through management leadership and employee participation, ENSA North America Inc. pledges to:

• 
  Create a clear commitment and support from senior management for training delivery;
  
• 
  Build a culture of continual improvement to improve and enhance the value and quality of all training carried out;
  
• 
  Hold a commitment to being learning organization to keep abreast of legal, technical and operational developments relevant to the sector and training carried out;
  
• 
  Hold a positive Health and Safety philosophy that supports and enhances the skills and knowledge of all trainees and trainers and;
  
• 
  Build a positive learning culture to enable all training to be delivered in an open, professional and supportive environment.
  

Signature;

Shawn Murray – COO Mallory Safety and Supply LLC.

1. 
   Scope
   
   1. 
      Scope
      
      1. 
         ENSA North America Training Program Guidelines establishes the criteria and practices for the ENSA training program including development, delivery, evaluation and program management.
         
   2. 
      Purpose
      
      1. 
         The ENSA Training Program Guidelines is designed as a quality management document, specific to the delivery of safety and health based training and education courses. This guide is to assist all stakeholders in the awareness of roles, responsibilities, procedures and protocol of the ENSA North America Training Program.
         
   3. 
      Application
      
      1. 
         The ENSA Training Program guidelines are for application by ENSA North America Inc. employees and licensed contractors to ensure all learning objectives are performed safely, competently and in their entirety.
         
      2. 
         To assist in establishing instructional priority and training program content to prepare individuals to meet the performance requirements of these guidelines.
         
      3. 
         To ensure that the performance of each requirement shall be in accordance with the pertinent standards and occupational health and safety regulations
         

2. 
   Glossary
   

1. 
   Defined Terms:
   
   1. 
      Where “shall” is used within these guidelines with no qualification, this indicates a mandatory requirement with no discretion to be permitted and no judgment to be made.
      
   2. 
      Administrative Controls; Administrative controls consist of various policies and requirements that are established at an administrative level to ensure the following;
      
      1. 
         Ensuring that all persons directly involved have been provided with adequate training to enable them to conduct their duties safely
         
      2. 
         Requiring prior approval and additional control measures for certain particularly hazardous operations or activities.
         
      3. 
         Restricting access to areas in which hazards are identified and post appropriate signs to identify specific hazards when identified.
         
      4. 
         Requiring that various standards and industry recognized practices for training and safety is observed at all times.
         
   3. 
      Approval Body Audit Control Board: a committee charged with the oversight of document/program change approval that is empowered to confirm or deny any request based on the evidence submitted through the program development/change procedure.
      
   4. 
      Assessor (Instructor); person who assesses the trainees’ knowledge and practical skills with respect to the material covered by the course
      
   5. 
      Assessor (Internal); person who assesses under the QMS continuous improvement philosophy, any process or chain of processes relating to the effective operation and management of the ENSA training program.
      
   6. 
      Authorized Person; for purposes of this Training Program Guidelines, a person assigned by the employer to perform duties at a location where the person will be exposed to an occupational hazard that involves training.
      
   7. 
      Authorized Rescuer; A person assigned by the employer to perform rescue from fall protection
      
   8. 
      Automatic Descent Control Device; A load lowering device or mechanism that automatically controls pay-out speed of line or descent speed under load once it has been engaged
      
   9. 
      Certification; The act of attesting in writing that the criteria established within a training program or directed by a designated standard, have been met
      
   10. 
       Certificate; A written document attesting to the successful completion of a training programs requisites by an individual student or trainiee
       
   11. 
       Competent Person; An individual designated by the employer to be responsible for the immediate supervision, implementation, and monitoring of the employer’s managed fall protection program who, through training and knowledge, is capable of identifying, evaluating, and addressing existing and potential fall hazards, and who has the employer’s authority to take prompt corrective action with regard to such hazards.
       
   12. 
       Competent Training Professional; A person prepared by education, training, or experience to develop and implement various elements of a training program. Also known in this HS&E Code as a Training Professional
       
   13. 
       Competent Rescuer; An individual designated by the employer who by training, knowledge, and experience is capable of the implementation, supervision, and monitoring of the employer’s occupational rescue program
       
   14. 
       Competent Rescue Trainer; An individual who by training, knowledge and experience specific to occupational rescue is capable of conducting rescue training
       
   15. 
       Continual Improvement; is understood to refer to an ongoing series of small or large-scale improvements which are each done discretely, i.e. in a step-wise fashion
       
   16. 
       Development and Change Proposal Committee; a committee consisting of industry stakeholders who are directly involved under the ADDIE process within ENSA North America’s training course development (or changes to existing programs), including any 3^rd party subject matter experts.
       
   17. 
       Digital signatures - For the purpose of this document, Digital Signatures are defined as a mark or sign made by an individual on an electronic instrument or document, by means of a physical signature or electronically secure protocol, in order to signify knowledge, approval, acceptance, or obligation by that individual.
       
   18. 
       Document control; a process addressing how documents are created, approved, revised, and reapproved and distributed and how obsolete document use is prevented
       
   19. 
       Document Types and Definitions – A-000 Version Control Structure defines the different types of documents in use with regards to QMS procedures.
       
   20. 
       Documents; Facilities/Structures – Documents pertaining to any building or other permanent, stand-alone structure leased, owned, operated, or utilized by ENSA for the purpose of training including, but not limited to, the following:
       
       1. 
          Engineering documents – Formal engineering documents provided by a Manufacturer, Professional Engineer, or other reputable source including technical specifications for a specific facility or structure.
          
       2. 
          Examination/Inspection documents – Formal engineering documents pertaining to inspections of a specific facility or structure for the purpose of maintenance, repair, or upgrade.
          
       3. 
          Repair documents – Formal engineering or municipal documents (such as drawings, letters, permits, & the like) recording the time, nature, and/or completion of any inspection, regular maintenance, repair, or upgrade to a specific facility or structure.
          
   21. 
       Documents; Appliances – Documents pertaining to any permanent or semi-permanent device installed in or upon a facility or structure for the purpose of industrial safety or training.
       
       1. 
          Certificates of Conformity – Documents provided by a Manufacturer with record of applicable standards and testing requirements pertaining to a specific appliance purchased, installed, or utilized at an ENSA training facility for use in ENSA training programs.
          
       2. 
          Inspection documents – Internal or third-party documents pertaining to the inspection, regular maintenance, or re-certification of a specific appliance purchased, installed, or utilized at an ENSA training facility for use in ENSA training programs.
          
       3. 
          Repair documents – Internal of third-party documents pertaining to the requested, required, quoted, or completed repair of a specific appliance purchased, installed, or utilized at an ENSA training facility for use in ENSA training programs.
          
   22. 
       Documents; Archive - For the purpose of this document, Archive Documents are defined as any record documenting a one-time event or occurrence, or requiring regular maintenance by two or less contributors.
       
   23. 
       Documents; Equipment – Documents pertaining to any portable device used for industrial safety or training subject to, or requiring inspection under applicable regulation, manufacturer recommendation, or industry best practice.
       
   24. 
       Documents; Training – Documents pertaining to the training and/or certification of any individual or entity involved in an ENSA training program.
       
       1. 
          Test Records – Individual test records for participants in any ENSA training course or program, including graded results.
          
       2. 
          Certificates of successful completion – Individual certificates recording the successful completion of any ENSA training course or program by a participant or organization.
          
       3. 
          Trainer certifications and history – Documents recording the participation, completion, or evaluation of any Trainer Candidate in an ENSA Train-the-Trainer or CIP course or program. Shall include a running history of the Candidate’s testing record, approval or denial, re-certification, and assessment, and evaluation notes deemed appropriate for inclusion in the record.
          
   25. 
       Documents; Electronic – For the purpose of this document, Electronic Documents are defined as any record stored electronically, either in a local or cloud-based environment.
       
   26. 
       Documents; Live – Live documents are defined as cloud-based and utilized for any records that require real-time maintenance by two or more contributors.
       
   27. 
       Documents; Hardcopy - For the purpose of this document, Hardcopy Documents are defined as any physical record kept on paper whether complete or open to maintenance.
       
   28. 
       Evacuation; Self-rescue affected by the rescue subject alone
       
   29. 
       Hazard Identification Risk Assessment Control (HIRAC); A written document that contains information about existing or potential occupational hazards and a method or methods for identifying, classifying, eliminating, isolating or controlling those hazards.
       
   30. 
       Industry Generally Accepted Practices; those practices that are regularly defined and cited in the training and education industry professional literature and standards.
       
   31. 
       Instructor Candidate: a person entering into the ENSA Instructor job hire process –pre instructor development.
       
   32. 
       Learning Objective; Written statement of the desired knowledge, skill, or ability to be demonstrated by trainees
       
   33. 
       Manual Descent Control Device; A load lowering device or mechanism that, once engaged, requires manual attention to control pay-out speed of line or descent speed under load.
       
   34. 
       Procedure; A series of logical steps by which all repetitive action is initiated, performed, controlled, and finalized. A procedure establishes the specific step-by-step action that is required, who is required to act, and when the action is to take place.
       
   35. 
       Program Administrator; A person authorized by their employer to be responsible for managing the employer’s occupational safety program.
       
   36. 
       Primary Stakeholder; persons, groups, or organizations or combination thereof, for which a specific certificate program is targeted or for which intended outcomes are directed or both
       
   37. 
       Qualified Assessor (Evaluator); A person with recognized qualifications (subject matter expert, qualified person trainer) and with extensive knowledge, training, and experience in the fall protection and rescue field who is capable of assessing and evaluating course instructors in their general classroom procedures, methodology, content, philosophy and attitude.
       
   38. 
       Qualified Person; A person with a recognized degree or professional certificate and with extensive knowledge, training, and experience in the fall protection and rescue field who is capable of designing, analyzing, evaluating and specifying occupational safety and rescue systems to the extent required by this HS&E Code.
       
   39. 
       Qualified Person Trainer (Instructor); A qualified person who meets the requirements of this HS&E Code and who is also qualified to provide occupational safety training
       
   40. 
       Rescue; The process of removing a person from danger, harm, or confinement to a safe location
       
   41. 
       Rescue Plan; A written process that describes in a general manner how rescue is to be approached under the specified parameters, such as location or circumstances
       
   42. 
       Rescue Procedure; A written series of logical steps that describes the specific manner in which rescue is to be accomplished
       
   43. 
       Rescuer; Person or persons other than the rescue subject acting to perform an assisted-rescue by operation of a rescue system
       
   44. 
       Specific Training Program; The specified or specific training program determined through needs analysis following specific learning objectives
       
   45. 
       Stakeholders; any person, group or organization with an interest in, or who may be affected by the specified training program
       
   46. 
       Training Coordinator; a person responsible for liaising closely with the Training Manager, Training Professional(s), and any Stakeholders directly effected on all issues and requirements concerning established training programs and their administrative process and protocol (from initial booking through to issuance of certificate and recordkeeping)
       
   47. 
       Training Professional; (see Qualified Person Trainer)
       
   48. 
       Training Program; An established system of designing, developing, delivering, evaluating, documenting, and managing safety, health, and environmental training
       
   49. 
       Training Provider; Any person, organization or other entity performing a training program activity in some instances, different persons may perform portions of the role of training provider; in such instances, each person shall comply with those portions of this HS&E Code applicable to his or her activities.
       

3. 
   Version Control
   

1. 
   Quality Management System
   
   1. 
      As part of a Quality Management System, for ENSA to function effectively we have determined and managed numerous linked activities or set of activities (their inputs and outputs) under a Version Control Procedure defined within the A-000 Version Control Structure (see appendix XX)
      
   2. 
      This process approach is the ongoing control that provides a link between a process and a system of processes and emphasizes;
      
      1. 
         Understanding and meeting requirements
         
      2. 
         The need to consider process as value added
         
      3. 
         Obtaining results of performance and effectiveness
         
      4. 
         Continuous improvement (objective measurement)
         

4. 
   Guidance & Standards
   
   1. 
      Training Division
      
      1. 
         The following standards/guidelines (reference materials) utilized within the administrative and management of the ENSA Training Program shall be considered part of the requirements of this document. Additional standards apply to specific training courses and as such are listed only within the course syllabus.
         
         1. 
            Mallory – Corporate Health & Safety Manual – IIPP
            
         2. 
            ASTM E2659 - Standard Practice for Certificate Programs
            
         3. 
            ANSI/ASSE Z490.1-2009 - Criteria for Accepted Practices in Safety, Health and Environmental Practices
            
         4. 
            BS 8454:2006 – Code of Practice for the delivery of training and education for work at height and rescue
            
         5. 
            ANSI/ASSE Z359.2-2007 - Minimum Requirements for a Comprehensive Managed Fall Protection Program
            
         6. 
            ANSI/ASSE Z359.4-2007 - Safety Requirements for Assisted-Rescue and Self-Rescue Systems, Subsystems and Components
            
5. 
   Administration Requirements
   

1. 
   Training Program Management
   
   1. 
      This section provides the criteria for the necessary elements for administration and management of a Health Safety & Environmental Training Program for work at height and rescue environments.
      
   2. 
      Training programs are most effective and efficient when managed under a well-defined and organized administrative system. Each member of staff should have clearly documented roles and responsibilities, and management should ensure that they are aware of these.
      
   3. 
      The ENSA Training Program Guidelines follows established American National Standards Institute (ANSI) recognized standards and British Standard 8454 to ensure program goals and educational and training needs are designed, developed and implemented to “industries generally accepted practices”.
      
   4. 
      The implementation of ENSA’s Training Program Guidelines under ANSI standards ensures that training is in an integrated program, rather than a series of non-related training events. Integrating the training into the overall management system also ensures that the training is properly supported by the organization.
      
   5. 
      Under ANSI Z490.1 Section 3 Training Program Administration and Management, this program guide ensures the following;
      

• 
  Responsibility and/or accountability for the training program;
  
• 
  Resources available to the trainer and trainees;
  
• 
  Training, design, and development by appropriate competent training professionals, using appropriate techniques;
  
• 
  Delivery strategy(ies) appropriate and effective for the learning objectives;
  
• 
  Appropriate evaluation strategy(ies) included in all training; and
  
• 
  Overall quality of the program managed to ensure consistency and continuous improvement
  

6. 
   Addie Model
   

1. 
   Quality Management System Structure
   
   1. 
      As a Training Provider (an entity issuing certificates of training) ENSA’s management program follows the quality management system requirements of ASTM E659-09 Standard Practice for Certificate Programs, for both an entity for issuing the certificate and for specific certificate programs issuing certificates to individuals who successfully complete a certificate program/course. As such our QMS is held to a continuous improvement process under the ADDIE Model.
      
2. 
   The ADDIE Model of continuous improvement process consists of the following elements;
   
   1. 
      Analysis, Design, Development, Implementation, Evaluation
      
      1. 
         Analyze - Analysis is the most important step in the process. It helps you to determine the basis for all future decisions. Why is training needed and what needs to be learned?
         
      2. 
         Design - The Design process is the brainstorming step. This is where you use the information obtain in the Analysis phase to create a program – Define the target audience, program purpose and goals, scope, requirements, term of validity and learning objectives.
         
      3. 
         Develop - The Development phase focuses on building the outcome of the design phase. This process consumes much of the time spent in creating a sound educational program or course. It includes various steps such as initial drafts, reviews, re-writes, and testing.
         
      4. 
         Implement - The Implementation phase includes more processes than simply presenting the materials developed. While the concepts and materials have been tested throughout the process, the implementation phase can uncover topics that require further development or re-design work.
         
      5. 
         Evaluate - The Evaluation phase plays an important role in the beginning and at the end of the process. Evaluation objectives reflect much of the discoveries found in the analysis process. These discoveries include the objectives and expectations of the learner.
         
   2. 
      The ADDIE Model ensures compliance to all pertinent regulations and standards that are specific to the administration and management of the ENSA Training Program Guidelines and its courses.
      

7. 
   Administration - Roles and Responsibilities