Joint task force transformation initiative

P0

LOW Not Selected

MOD Not Selected

HIGH Not Selected

FAMILY: MAINTENANCE

MA-1 SYSTEM MAINTENANCE POLICY AND PROCEDURES

Control: The organization:

1. 
   Develops, documents, and disseminates to [Assignment: organization-defined personnel or roles]:
   

1. 
   A system maintenance policy that addresses purpose, scope, roles, responsibilities, management commitment, coordination among organizational entities, and compliance; and
   
2. 
   Procedures to facilitate the implementation of the system maintenance policy and associated system maintenance controls; and
   

2. 
   Reviews and updates the current:
   

1. 
   System maintenance policy [Assignment: organization-defined frequency]; and
   
2. 
   System maintenance procedures [Assignment: organization-defined frequency].
   

Supplemental Guidance: This control addresses the establishment of policy and procedures for the effective implementation of selected security controls and control enhancements in the MA family. Policy and procedures reflect applicable federal laws, Executive Orders, directives, regulations, policies, standards, and guidance. Security program policies and procedures at the organization level may make the need for system-specific policies and procedures unnecessary. The policy can be included as part of the general information security policy for organizations or conversely, can be represented by multiple policies reflecting the complex nature of certain organizations. The procedures can be established for the security program in general and for particular information systems, if needed. The organizational risk management strategy is a key factor in establishing policy and procedures. Related control: PM-9.

Control Enhancements: None.

References: NIST Special Publications 800-12, 800-100.

Priority and Baseline Allocation:

P1

LOW MA-1

MOD MA-1

HIGH MA-1

MA-2 CONTROLLED MAINTENANCE

Control: The organization:

1. 
   Schedules, performs, documents, and reviews records of maintenance and repairs on information system components in accordance with manufacturer or vendor specifications and/or organizational requirements;
   
2. 
   Approves and monitors all maintenance activities, whether performed on site or remotely and whether the equipment is serviced on site or removed to another location;
   
3. 
   Requires that [Assignment: organization-defined personnel or roles] explicitly approve the removal of the information system or system components from organizational facilities for off-site maintenance or repairs;
   
4. 
   Sanitizes equipment to remove all information from associated media prior to removal from organizational facilities for off-site maintenance or repairs;
   
5. 
   Checks all potentially impacted security controls to verify that the controls are still functioning properly following maintenance or repair actions; and
   
6. 
   Includes [Assignment: organization-defined maintenance-related information] in organizational maintenance records.
   

Supplemental Guidance: This control addresses the information security aspects of the information system maintenance program and applies to all types of maintenance to any system component (including applications) conducted by any local or nonlocal entity (e.g., in-contract, warranty, in-house, software maintenance agreement). System maintenance also includes those components not directly associated with information processing and/or data/information retention such as scanners, copiers, and printers. Information necessary for creating effective maintenance records includes, for example: (i) date and time of maintenance; (ii) name of individuals or group performing the maintenance; (iii) name of escort, if necessary; (iv) a description of the maintenance performed; and (v) information system components/equipment removed or replaced (including identification numbers, if applicable). The level of detail included in maintenance records can be informed by the security categories of organizational information systems. Organizations consider supply chain issues associated with replacement components for information systems. Related controls: CM-3, CM-4, MA-4, MP-6, PE-16, SA-12, SI-2.

Control Enhancements:

1. 
   controlled maintenance | record content
   

[Withdrawn: Incorporated into MA-2].

2. 
   controlled maintenance | automated maintenance activities
   

The organization:

1. 
   Employs automated mechanisms to schedule, conduct, and document maintenance and repairs; and
   
2. 
   Produces up-to date, accurate, and complete records of all maintenance and repair actions requested, scheduled, in process, and completed.
   

Supplemental Guidance: Related controls: CA-7, MA-3.

References: None.

Priority and Baseline Allocation: