Information housed on the World Wide Web is diverse and presented in numerous formats, such as text, sound and multimedia. This information is made available to users via channels. Fourie (2004: 75) says that although the web can be seen as an information channel that can be used to identify information sources (i.e. as compared to printed channels or people), it can also offer access to a wide selection of what can be referred to as information channels (Notes: it can also….information channels??), e.g. search engines, portals, directories, databases, websites and discussion groups; which can be used to identify information. Other channels/ spaces of information on the web are: library catalogues, full text journal services, document delivery services, current awareness services and intranets.
