Ilo evaluation

ILO EVALUATION

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  Evaluation Title: Sustaining Competitive and Responsible Enterprises (SCORE) Phase II
  

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  ILO TC/SYMBOL: GLO/13/55/MUL
  
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  Type of Evaluation: midterm, independent
  
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  Country(ies): China, Colombia, Ghana, India, Indonesia, South Africa, Viet Nam
  
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  Date of the evaluation: September 2015 to February 2016
  
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  Name of consultant(s): Frans van Gerwen, Gerno Kwaks, Jolanda Buter,
  

Esther Wintraecken, Prabuh Rajendran, Michael Nkrumah

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  ILO Administrative Office: SME
  
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  ILO Technical Backstopping Office: SME
  
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  Date project ends: December 2017
  
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  Donor: country and budget US$: SECO/ NORAD 18.5 Million USD
  
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  Evaluation Manager: Annie van Klaveren, Emily Sims
  
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  Evaluation Budget: 87,000 USD
  
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  Key Words: SME; productivity; working conditions; OSH; factory
  

This evaluation has been conducted according to ILO’s evaluation policies and procedures. It has not been professionally edited, but has undergone quality control by the ILO Evaluation Unit.

Table of Contents

1.Background of SCORE project 15

1.1SCORE background and history 15

1.2SCORE theory of change and objectives 17

1.3SCORE implementation arrangements 21

1.3.1Stakeholders in SCORE implementation 21

1.3.2Milestones and steps in SCORE implementation 22

22

1.3.3Management and Coordination Arrangements in SCORE implementation 23

1.3.4Development of budget and expenditures in SCORE Phase II 23

2.Mid Term Evaluation of SCORE Phase II 25

2.1Evaluation Background 25

2.2Evaluation Criteria and Questions 25

2.3Evaluation Approach and Methodology 26

2.3.1Methodologies used 27

2.3.2Limitations and sources of bias in data-collection process 28

2.4Main Evaluation Steps and Activities 29

3.Main Evaluation Findings 31

3.1Follow up on recommendations Final Evaluation SCORE Phase I 31

3.1.1Recommendations at the global component level 31

3.1.2Recommendations that apply to all SCORE countries 34

3.2On theory of change and intervention logic 35

3.3Synthesis and analysis of outputs and outcomes of SCORE Phase II 36

3.3.1Progress of SCORE against implementation strategy 37

3.3.2Outputs of the SCORE programme until December 2015 44

3.4On Evaluation Criteria and Questions 56

3.4.1Relevance and strategic fit of SCORE 56

3.4.2Validity of intervention design 58

3.4.3Intervention progress and effectiveness 58

3.4.4Efficiency of resource use 59

3.4.5Effectiveness of management arrangements 60

3.4.6Impact orientation and sustainability of the intervention 62

3.5On M&E and reporting 63

3.6Gender assessment 67

3.7Tripartite issues assessment 69

3.8International labour standards assessment 71

4.CONCLUSIONS 72

5.LESSONS LEARNED AND EMERGING GOOD PRACTICES 77

5.1Lessons Learned 77

5.2Emerging Good Practices 79

6.RECOMMENDATIONS 82

6.1Main Recommendations 82

6.2Other Recommendations 87

Annexes
Annex 1: List of people interviewed

Annex 2: List of Documents Consulted

Annex 3: SCORE Country Report China

Annex 4: SCORE Country Report Colombia

Annex 5: SCORE Country Report Ghana

Annex 6: SCORE Country Report India

Annex 7: SCORE Country Report Indonesia

Annex 8: SCORE Country Report South Africa

Annex 9: SCORE Country Report Vietnam

Annex 10: Survey Results Forms

Annex 11: Analysis on-line M&E data (2012-2015) and Smart-sheet reports (June 2015)

Annex 12: Evaluation Matrix

Annex 13: Terms of Reference

List of Figures and Tables:

Acronyms

BDS Bussiness Development Services

BEDO Business & Export Development Organisation (Indonesia)

BSCI Business Social Compliance Initiative

CEC China Enterprise Confederation

COOP Coop Cooperative (Swiss retail and wholesale company)

DCED Donor Committee for Enterprise Development

DEDEAT Department of Economic Development, Environmental Affairs and Tourism (South Africa)

EIT Enterprise Improvement Team

ETI Ethical Trading Initiative

FEDHASA Federated Hospitality Association of Southern Africa

FICCI Federation of Indian Chambers of Commerce and Industry

FIP Factory Improvement Programme

GTAC Global Tripartite Advisory Committee

IFC International Finance Corporation

ILO International Labour Organization

ILS International Labour Standards

INNpulsa National institute for SME Promotion & Development (Colombia)

KPI Key Performance Indicator

MGB Metro Group Buying (China)

MOLE Ministry of Labour and Employment in India

MoU Memorandum of Understanding

MoMSME Ministry of Micro, Small and Medium Enterprises in India

NORAD Norwegian Agency for Development Cooperation

NTAC National Tripartite Advisory Committee

OSH Occupational Safety and Health

PPP Public-Private Partnership

SABPP South African Board for People’s Practices

SANParks South African Ntional Parks

SAWS State Administration for Workers’ Safety (China)

SCORE Sustaining Competitive and Responsible Enterprises

SECO Swiss Secretariat for Economic Affairs

SENA Servicio Nacional de Aprendizaje in Colombia

SKKNI Standar Kompetensi Kerja Nasional Indonesia

SME Small and medium-sized enterprise

SOI Sources Of Indonesia

STCCI Sekondi-Takoradi Chamber of Commerce (Ghana)

STSG SCORE Training Solutions Ghana

VCCI Ho Chi Minh City Chamber of Commerce

WEE Women Economic Empowerment

WIND Work Improvement in Neighbourhood Development (ILO)

WISE Work Improvement in Small Enterprises (ILO, also WISE+)