The advantages and successes have already been significant.
From a logistical and financial point of view, the successes are also significant.
CATEGORY
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SMS MESSAGE /
VOICE RESPONSE
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PURPOSE
| ENVISAGED OUTCOME |
Instruction
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LPO 402 student: study section on Assets p43-44 in Tutorial Letter 1 before answering 1.4 of Assign 1. This is also important for your Project & Assign 2. UP
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To provide a study tip for a difficult assignment question that normally gets answered incorrectly by students; to prepare students for contact sessions; and to provide a hint for the project and follow-up assignment.
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An increase in the quality of assignment answers; and an increase in the quality of contact session interaction.
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IVR (Interactive Voice Response)
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SMS message:
LPO 402 student: phone 0825557777 to hear more about the most import concept in this module, the asset-based approach. UP
Voice message when student reaches 082555777:
Hello LPO 402 student. We will now discuss some frequently asked questions on the asset-based approach that will enhance your understanding of this important concept. Press 1 to hear what the asset-based approach is. Press 2 to hear what makes it so unique. Press 3 to hear why you should use it.
Further voice responses are available then at each number indicated.
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To provide a personalised feel to the automated learning support. Students can listen to mini lectures and explanations in the voice of their teacher.
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An increase in learning motivation as well as an enhancement of learning with deeper understanding of certain key concepts. It also ‘personalise’ the interaction. All these needs further research to confirm the anticipated outcomes.
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Q&A
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Dear student: SMS your questions (1 question per 1 SMS) on the topic: ECO-SYSTEMIC APPROACHES to: 0825558888
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To provide students the opportunity to clarify issues and questions without the high cost of a lengthy telephone call; to provide asynchronous learning support; and to lessen the impact on the call centre or the faculty’s telephone tutoring.
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An enhancement of achieving the desired learning outcomes. Other successes have not yet been determined. This needs further research.
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Quizzes
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First SMS message:
1st question: Asset-based initiatives are clarified in a) learning guide p14, b) Assets textbook p14, c) tutorial letter p5. Reply with a, b, or c & send
SMS if reply was correct:
Correct! The asset-based approach is eco-systemic. Eco-systemic approaches emphasize a) interrelatedness, b) individuality, c) neither. Press & send
SMS if reply was incorrect:
A needs-based approach emphasizes individuality and an asset-based approach emphasizes interrelatedness. Press C & send
[And it continues so forth for up to 5 questions]
Last SMS in quiz:
Correct! You are on your way to reaching the 2nd and 3rd outcomes of this unit. Now read p 15-18 in learning guide. Good luck! Bye
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To review important content; to provide tutoring in order to reach the desired learning outcomes; and to provide remedial support on identified learning shortcomings.
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The envisaged outcome is an improvement in the quality of assignment answers and the achievement of the desired learning outcomes. Other successes have not yet determined. This needs further research.
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