The Children’s Book Council of Australia act branch

APPENDIX 4: SERVICES TO CLIENTS

MONTH	FORMAT OF REQUEST				NATURE OF REQUEST	CLIENT/S		TIME/HR	MATERIAL USED
	Forms	Visit	Phone	Email		Affiliation	No
Nov/Dec 2005		2		4	Look at books; author contact info; research inspiration re: Dot/Kangaroo setting	U of Sth Pacific; private researchers	2	1.30	Collection, internet, AustLit.
Jan 2006				1	Graeme Base information	unknown	1	.05	Asked for more info.
Feb				1	Request to borrow Sig-Nature Bear for pre CBCA conference exhibition of bears and posters	CBCA	1	.25	Packing, email.
Mar	5	6	2	4	Request to borrow Pixie O’Harris Teddy Bears’ Picnic for exhibition; Graeme Base research; reading; Meme MacDonald and Boori Pryor research; Bill Rogers books (ref) and other green form requests; Will Rolland asking for 2^nd hand copy of his book; listen to sound recording; Nadia Wheatley visit; set up display for Get Real; Jessie Huang research; Jackie French visit	Historic Places, ACT; students, UC and CU; researcher, Qld U; authors;	1, 1x2	.25 1.00 .45 .45 .05	Email; author files; reference collection; general collection; online booksellers.
Apr	1	1		2	AustLit – bio details on Michael Dugan; Ref. book request; Isobelle Carmody fan club request for material for their web site; Gaye Chapman visit	AustLit; UC student	1	.50	Dromkeen Bulletin, type up and email.
May	4	9		4	Research on Lu Rees for the Aust’n Dict’y of Biography; request for Naughty Agapanthus; request for interlibrary loan from LR; green forms; Wombat Stew; Isabel Peacocke details; AustLit enquiry Boing Boing details; Writing or Young People students visit; Rosalie Pratt visit to donate books; Gaye Chapman, illustrator visit	Author Patricia Clarke; private; PhD student at Monash Uni; Austlit at Deakin; Austlit UQ; WFYA groups	1 1 1 1 1 1 5 1	2.15 .10 .10 .10 .05 1.00 1.30 1.00	Lu’s file, Belle’s knowledge, photocopying; various library catalogues; email; book collection & Muir; book collection; artworks and books.

June		2			Education officer, National Library, Brendan Dahl visit; Author, Jeri Kroll visit	NLA; SA author;	1	1.00 1.00	Belle’s knowledge; checking file, retrieving books, checking AustLit record.
Jul				3	AustLit enquiry re: Victor Barnes details; Walter Stackpool and Walter Cunningham information; Andrew Stackpool arranging visit; James Vance Marshall enquiry; Rocking Horse book research	Kerry Kilner; private enquiry; UC students	1	.50	Author files; Lu Rees reference material; collection.
Aug	2	50	1	8	Examine The Rabbits; Fractured Fairytales; The Riddle; May Gibbs & Nutcote research; Doris Chadwick enquiry; Caroline & Mark Magerl visit; research enquiry - Sandra Falconer; members of CBCA ACT Branch; Lu Rees Open Afternoon; 2 requests to contact Walter McVitty; students from Aichi Shukutoku University & Robyn Keech from School of Languages. Intern Studies & Tourism	UC students; private enquiries; illustrator/artist;Post grad student; private enquiries; Japanese University students	1	.40 10.00 5.00	Collection; AustLit; Lu Rees reference material; Belle conducted tours.
Sept	1	18		4	Information re: Caroline Macdonald; Hawker College students visit; Paul Collins author visit; information for award nom.; request for Yorro Yorro	Carolyn Schafer EBSCO USA; Hawker College children’s lit. subject; author; Pat Smith; UC student	1	.10 1.30 1.30 .45	Research file, finding aid; decide on and set up display, conduct session, Belle’s expertise.
Oct		3	1		Request for The Getting of Wisdom; David Rees, Lu’s grandson, and a colleague visit 4^th Oct; journalist seeking source for quote	UC student; private interest; The Age newspaper	1 1 1	.01 .30 .05	Retrieve book; Belle conducted tours; unable to resolve.
Total	13	91	4	31			139	35.05