Annex №1 to the Order №120 as of February 15- th, 2013

- Causes discomfort to other Passengers;  

 

- Involves any hazard or risk to himself/herself, or other Passengers, or property of other Passengers, or 

Airline;  

 

3)  If a Passenger failed to comply with the Airline Procedures on Carriage of Passengers and Baggage, or 

the Airline Instructions associated with flight security, comfort and quality of other Passengers carriage, 

and that creates inconvenience for carriage of other Passengers, which causes the Airline failure to 

implement its liabilities to Passengers aboard the aircraft;  

 

4)  If a Passenger’s conduct or behavior put into question the flight safety with such person. Such 

behavior include aggressive behavior of the Passenger threatening other Passengers, Airline employees 

and crew team;  

5) If a Passenger refused to submit to a security check;  

 

6) If a Passenger may be or already is dangerous to other Passengers (Baggage, Cargo) or the Aircraft;  

 

7)  If  applicable  fare  or  any  charges  payable  were  paid,  or  credit  arrangements  agreed  between  the 

Airline and a Passenger were complied with;  

 

8) If a Passenger failed to submit required travel documents;  

9)  If a Passenger seek to enter a country of transit, for which he/she does not hold a valid entry document;  

 

10) A) if a Transfer Passenger has an unused first/primary flight coupon, but he/she applies for check in 

(for flight) in any other stop of his/her travel route, the transfer passenger’s first/primary flight coupon is 

checked, whether it’s been used or not, and if the flight with the first/primary flight coupon (according to 

the manifesto) has actually taken place, and the coupon has not been closed due to technical/technological 

error, the open segment of the coupon is allowed to be transferred to “Suspended”, and the passenger is 

allowed to be accepted to the next flight. If a Transfer Passenger has an unused first/primary flight coupon, 

and it is not confirmed whether he/she has actually used the flight or not, the Airline has the right to cancel 

the reservation of the Transfer passenger, to consider the ticket unvalid and to refuse the reimbursment of 

the ticket’s cost;  

 

B) if a Passenger has an unused previous flight coupons, but applies for check in in any other stop of 

travel route, the Passenger’s previous flight coupon is allowed to be transferred to “Suspended”, and the 

passenger is allowed to be accepted to the next flight. The Airline has the right to cancel the reservation of 

such passenger;  

 

11) If a person presenting the Ticket cannot prove that he/she is the person identified in the Ticket (in 

this case the Airline is entitled to retain such ticket, declare it to be invalid and refuse to refund);  

 

12)  If a Passenger failed to observe the policies of the Airline during previous flights, and is included on 

the Airline’s list of persons non grata for carriage;  

 

13)  If  the  Airline  notified  a  Passenger  in  writing  or  electronically  that  his/her  carriage  after  the 

specified date is impossible.  

 

14) If  Passenger  and  his/her  baggage  does  not  meet  the  requirements  of  the  applicable  laws  of  the 

landing and transit country which are stated in TIM/TIMATIC rules.  

 

15) If passanger’s travel documents are considered unvalid (false, damaged, torn, washed etc.)  

16) In case of  passenger with infectious disease