| - In case of loss of baggage – within 2 years from the date of the aircraft arrival to the point of destination,
or from the date when it was scheduled to arrive at the point of destination, or from the date of
termination of transportation. Baggage shall be considered lost if it is not found during search within 21
days from the date when baggage was scheduled to arrive to the point of destination.
23.3.5. Claims on the Airline's liability relating to improper transportation of Passengers or Baggage will
be forwarded (at the discretion of the claimer) to a court at the place of registration of the Airline, or at the
place of its registered office location, or to the location of the Carrier’s office via which the transportation
agreement was concluded, but no later than two years from the date of the aircraft arrival to the point of
destination, or from the date when it was scheduled to arrive at the point of destination, or from the date of
termination of transportation.
23.3.6. If a written claim is not forwarded within the terms specified in clauses 22.3.2 and 22.3.4, no
claim may be forwarded against the Airline.
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