P let’s look back 6

UNIT 3 MANAGEMENT TYPES
Service Management
International 
expert 
gives 
suggestions 
in 
succeeding well-formulated service management.
Providing well-formulated service management in 
any spheres oflife requires flexibility and organizational 
skills from a person. Success and income won’t come 
immediately as some people think, they w ill come 
little by little by setting clear goals, taking time and 
planning out all your actions closely. There are some 
tips how to succeed in customer service management.
1. Get organised. Being organised is one of the most 
important actions in providing successful service 
management. Organizational skills w ill help you 
control all your operations. Creating to-do list each 
day, completing each item and checking it off your 
list is useful thing in organization. It w ill remind 
you all actions which must be done during the day.
2. Keep detailed records. Keeping detailed records 
helps you to be aware of the financial state and 
condition of your business and allow you to notify 
about potential challenges and gives opportunity 
to think about strategies to overcome difficulties.
3. 3. Analyze your competition. Studying and 
learning your competitors’ experience enables 
implementation their success in your actions to 
make profit.
4. Calculate risks and rewards. Before taking risks 
you should think of downside of the result and 
analyze it, this w ill help you to make favorable 
decision, which in turn w ill lead to rewards for 
your business.
5. Creativity is one of the best features of managers, 
always search for ways to improve and enlarge 
your services and make it stand out from the 
competition. Encourage new ideas and new 
approaches, which w ill lead to the prosperity of 
your organization.
». Stay Focused. Give your customer a chance and 
time to have understanding 
and assess your