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Examples of Drill Down technique



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Examples of Drill Down technique





A particular building in a society, was turning yellow

Question

Answer

Why was it turning yellow?

Because it was washed more often than other buildings in the same society.


Why was it washed more often than other buildings in the same society?

Because the droppings of birds had to be cleaned.

Why were droppings of birds found more in this building than others?

Because the birds use to remain perched on the building.

Why were birds frequenting this building more than the other buildings?

Because of the many insects found in different areas of the building.

Why were insects found around this building and not others?

Because the building lights used to get switched on earlier than the other buildings.

So the building was turning yellow, since lights used to get switched on earlier than other buildings in the same society



DAY-13 (Give Laminates and exercise)

Lateral Thinking vs Vertical Thinking

Vertical Thinking


Lateral Thinking

Looking for the right approach

Looking for as many approaches as possible

Analytical

Richness

Sequential

Proceeds to generate

Proceed if there is direction

Is provocative

One must be correct at each

Can make jumps

Use negative to block off certain pathway

One doesn’t have to be always correct


Exclude what is irrelevant

No negatives

Fixed categories or labels

Labels may change

Explore most likely paths

Explore least likely paths

Is a finite process

Is probabilistic

DAY-14

Pontiac’s tryst with Vanilla
Objective:

  • To introduce the group to the process of problem solving

  • To bring out the importance of methodical analysis of causes


Materials needed:

The case study sheets


Duration:

5 minutes for the briefing

25 minutes for the group discussion

25 minutes for presentation

5 minutes for debriefing
Process:


  • Divide the groups into teams.

  • Hand them over the case study sheet and ask them to arrive at a solution.

  • Nominate one person from each team to note down the process adopted by the team to solve the problem.

  • Each team will present their solution and the process of arriving at the same.


Notes:

  • Insist on every team member’s participation.

  • The nominated person has the dual role of a participant and reporter.



DAY-15

SIX THINKING HATS

Hat

Purpose

White Thinking Hat

Facts, figures, information.

With this thinking hat we focus on the data

available. Look at the information we have,

and see what we can learn from it. Look for

gaps in our knowledge, and either try to fill

them or take account of them.



Red Thinking Hat

Emotions, feelings, hunches, intuition.

'Wearing' the Red Hat, we look at problems

using intuition, gut reaction, and emotion. Also try to think how other people will react emotionally. Try to understand the responses of people who do not fully know our reasoning


Black Thinking Hat

Caution, truth, judgment.

Using Black Hat thinking, we look at all the bad points of the decision. Look at it cautiously and defensively. Try to see why it might not work. This is important because it highlights the weak points in a plan. It allows us to eliminate them, alter them, or prepare contingency plans to counter them



Yellow Thinking Hat

Advantages, benefits, positives, savings.

The Yellow Hat helps us to think positively. It is the optimistic viewpoint that helps us to see all the benefits of the decision and the value in it. Yellow Hat thinking helps us to keep going when everything looks gloomy and difficult



Green Thinking Hat


Exploration, proposals, suggestions.

The Green Hat stands for creativity. This is

where we can develop creative solutions to a problem. It is a freewheeling way of thinking, in which there is little criticism of ideas


Blue Thinking Hat


Thinking about the process of thinking.

The Blue Hat stands for process control. This is the hat worn by people chairing meetings. When running into difficulties because ideas are running dry, they may direct activity into Green Hat thinking. When contingency plans are needed, they will ask for Black Hat thinking, etc.




DAY-15



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