DATE OF PUBLICATION: 9 MAY 2008
Dr J T Delport (DA) to ask the Minister for Justice and Constitutional Development:
(1) What is the current number of staff vacancies per (a) occupational and (b) salary level at the office of the Master of the High Court;
(2) whether there have been complaints from members of the public regarding poor service delivery over the past 24 months; if so, (a) how many, (b) what were the specific complaints and (c) what was the final outcome with regard to the complaints;
(3) what (a) has been the budgeted allocation to the Master’s Office and (b) was the actual expenditure for the past five years for which information is available?
NW1378E
REPLY
(1) There are currently 195 vacancies in the office of the Master of the High Court. Details of these vacancies are indicated in the table below:-
POST
|
OCCUPATIONAL CLASS
|
POST
ENTRY LEVEL
|
NUMBER OF VACANCIES
|
Deputy Director-General
|
Management Echelon
|
15
|
1
|
General Manager
|
Management Echelon
|
14
|
1
|
Senior Manager
|
Management Echelon
|
13
|
1
|
Assistant Manager
|
Master: High Court
|
10
|
1
|
Administration Clerk
|
Administrative Officer
|
4
|
1
|
Provisioning/Finance Officer
|
Provisioning/Finance Officer
|
8
|
1
|
Receptionist/Telecom/Helpdesk Operator
|
Administrative Clerk
|
4
|
1
|
Deputy Master
|
Master: High Court
|
12
|
1
|
Assistant Master
|
Master: High Court
|
11
|
2
|
Estate Controller
|
Master: High Court
|
9
|
2
|
Personnel Officer
|
Personnel Officer
|
6
|
1
|
Provisioning/Finance Officer
|
Provisioning/Finance Officer
|
8
|
1
|
Data Capturer/Typist
|
Data Typist
|
4
|
1
|
Personal Assistant
|
Secretary
|
7
|
1
|
Helpdesk Operator
|
Administrative Clerk
|
4
|
1
|
Registry/Administration Clerk
|
Administrative Clerk
|
4
|
2
|
Accounting Clerk
|
Accounting Clerk
|
4
|
2
|
Office Manager
|
Administrative Officer
|
10
|
1
|
Estate Controller
|
Master : High Court
|
9
|
2
|
Administrative Officer
|
Administrative Officer
|
8
|
1
|
Assistant Director
|
Financial Administrative Officer
|
9
|
1
|
Assistant Director
|
Financial Administrative Officer
|
10
|
1
|
Assistant Master
|
Master : High Court
|
11
|
1
|
Estate Controller
|
Master : High Court
|
9
|
6
|
Personnel Officer
|
Personnel Officer
|
6
|
1
|
Registry/Administration Clerk
|
Registry Clerk
|
4
|
1
|
Registry Clerk
|
Registry Clerk
|
4
|
1
|
Receptionist/ Helpdesk Operator
|
Administrative Clerk
|
4
|
2
|
Personal Assistant
|
Secretary
|
7
|
1
|
Assistant Master
|
Master : High Court
|
11
|
2
|
Estate Controller
|
Master : High Court
|
9
|
1
|
Assistant Master
|
Master : High Court
|
11
|
2
|
Estate Controller
|
Master : High Court
|
9
|
5
|
Personnel Officer
|
Personnel Officer
|
6
|
1
|
Provisioning/Finance Officer
|
Provisioning/Finance Administrative Officer
|
8
|
1
|
Administration/Registry Clerk
|
Administrative Clerk
|
4
|
2
|
Messenger
|
Messenger
|
2
|
1
|
Data Capturer/Typist
|
Data Typist
|
4
|
2
|
Helpdesk Operator
|
|
4
|
2
|
Personal Assistant
|
Secretary
|
7
|
1
|
Deputy Master
|
Master : High Court
|
12
|
1
|
Assistant Master
|
Master : High Court
|
11
|
3
|
Estate Controller
|
Master : High Court
|
9
|
23
|
Personnel Officer
|
Personnel Officer
|
6
|
1
|
Chief Administration Clerk
|
Administration Clerk
|
7
|
1
|
Data Capturer/Typist
|
Data Typist
|
4
|
1
|
Personal Assistant
|
Secretary
|
7
|
1
|
Helpdesk Operator
|
Administrative Clerk
|
4
|
5
|
State Accountant
|
State Accountant
|
7
|
1
|
Assistant Master
|
Master : High Court
|
11
|
3
|
Estate Controller
|
Master : High Court
|
9
|
1
|
Assistant Director
|
Financial Administrative Officer
|
9
|
3
|
Assistant Director
|
Financial Administrative Officer
|
10
|
1
|
Assistant Master
|
Master : High Court
|
11
|
4
|
Estate Controller
|
Master : High Court
|
9
|
6
|
Personnel Officer
|
Personnel Officer
|
6
|
1
|
Master
|
Master : High Court
|
13
|
1
|
Messenger
|
Messenger
|
2
|
1
|
Receptionist/Telecom Operator
|
Administrative Clerk
|
4
|
1
|
Personal Assistant
|
Secretary
|
7
|
1
|
Assistant Master
|
Master : High Court
|
11
|
1
|
Estate Controller
|
Master : High Court
|
9
|
2
|
Finance Officer
|
Financial Administrative Officer
|
8
|
1
|
Security Officer
|
Security Officer
|
2
|
1
|
Personal Assistant
|
Secretary
|
7
|
1
|
Messenger/Driver
|
Messenger
|
2
|
1
|
Data Capturer
|
Data Typist
|
4
|
1
|
Office Manager
|
Administrative Officer
|
10
|
1
|
Assistant Master
|
Master : High Court
|
11
|
2
|
Estate Controller
|
Master : High Court
|
9
|
2
|
Assistant Director
|
Financial Administrative Officer
|
9
|
1
|
Assistant Master
|
Master : High Court
|
11
|
2
|
Estate Controller
|
Master : High Court
|
9
|
3
|
Administration/Registry Clerk
|
Administrative Clerk
|
4
|
1
|
Messenger/Driver
|
Messenger
|
2
|
1
|
Personal Assistant
|
Secretary
|
7
|
1
|
Deputy Master
|
Master : High Court
|
12
|
1
|
Assistant Master
|
Master : High Court
|
11
|
2
|
Estate Controller
|
Master : High Court
|
11
|
1
|
Personnel Officer
|
Personnel Officer
|
6
|
1
|
Administration/Registry Clerk
|
Administrative Clerk
|
4
|
1
|
Helpdesk Operator
|
Administrative Clerk
|
4
|
1
|
Personal Assistant
|
Secretary
|
7
|
1
|
Assistant Director
|
Financial Administrative Officer
|
10
|
1
|
Estate Controller
|
Master : High Court
|
9
|
1
|
Messenger/Driver
|
Messenger
|
2
|
1
|
Provisioning/Finance Officer
|
Provisioning/Finance Administrative Officer
|
8
|
1
|
Data Capturer/Typist
|
Data Typist
|
4
|
3
|
Personal Assistant
|
Secretary
|
7
|
1
|
Estate Controller
|
Master : High Court
|
9
|
4
|
Personnel Officer
|
Personnel Officer
|
6
|
1
|
Administration/Registry Clerk
|
Administrative Clerk
|
4
|
3
|
Personal Assistant
|
Secretary
|
7
|
1
|
Receptionist/Telecom Operator
|
Administrative Clerk
|
4
|
1
|
Helpdesk Operator
|
Administrative Clerk
|
4
|
2
|
Messenger/Driver
|
Messenger
|
2
|
1
|
Assistant Master
|
Master : High Court
|
11
|
1
|
Master
|
Master : High Court
|
13
|
1
|
Assistant Master
|
Master : High Court
|
11
|
1
|
Estate Controller
|
Master : High Court
|
9
|
8
|
Registry/Administration Clerk
|
Administrative Clerk
|
4
|
2
|
Data Capturer
|
Data Typist
|
4
|
1
|
Personal Assistant
|
Secretary
|
7
|
1
|
Handyman
|
General Worker
|
2
|
1
|
Security Officer
|
Security Officer
|
2
|
2
|
Assistant Master
|
Master : High Court
|
11
|
1
|
Assistant Director
|
Financial Administrative Officer
|
10
|
1
|
Assistant Director
|
Financial Administrative Officer
|
9
|
4
|
TOTAL
|
195
|
(2) Yes, there have been complaints received from members of the public regarding poor service delivery over the past two years. Statistics on the complaints registered in 2006 and 2007 are:-
|
2006
|
2007
|
Total
|
Total number of complaints registered
|
384
|
153
|
537
|
Total number complaints resolved
|
292
|
54
|
346
|
Outstanding Complaints
|
92
|
99
|
191
|
During the past 24 months, the office of the Chief Master received 537 complaints from members of the public. To date, 346 complaints have already been resolved. These complaints range from members of the public complaining about delays in the finalizing of estates, appointment of executors and processing of Guardians Fund applications; Masters not responding to correspondence; copies not being supplied; files not found; bad customer service and telephones not being answered.
The complaints are handled by a dedicated “Customer Care Desk”, established to deal with these issues. The Customer Care Desk has become an essential part of the Chief Master’s Office in enhancing service delivery in this office. Dedicated email accounts have also been created for all offices, enabling customers to send queries and complaints to a central address. These complaints/queries are then attended to by an official in the various offices Master’s offices around the country.
(3) The budgeted allocation to the Master’s Office and actual expenditure is detailed below:
FINANCIAL YEAR
|
BUDGETED ALLOCATION
|
ACTUAL EXPENDITURE
|
2004/2005
|
112,221,000
|
97,715,007
|
2005/2006
|
112,268,000
|
124,921,987
|
2006/2007
|
146,619,213
|
144,358,520
|
2007/2008
|
188,213,000
|
175,004,113
|
2008/2009
|
240,837,000
|
-----------
|
QUESTION NO 686
DATE OF PUBLICATION IN INTERNAL QUESTION PAPER: 9 MAY 2008
(INTERNAL QUESTION PAPER NO 12/2008)
Date reply submitted: 18 June 2008
Ms D Kohler Barnard (DA) to ask the Minister of Safety and Security:
Whether, in light of the discontinuation of the commandos, any commando members have been recruited to the SA Police Reservists as envisaged; if not, why not; if so, (a) how many and (b) at which police stations have they been recruited?
NW1379E
REPLY:
Yes,
(a) Approximately 1 433 former Commando members were recruited as reservists. However, it needs to be mentioned that all former Commando members were given the following three options by the South African National Defence Force after closure of the Commando Units, namely:
• to join the Area Territorial Reserve (ATR) of the SANDF;
• to resign; or
• to join the South African Reserve Police Service
Further to the above, joining the South African Reserve Police Service was voluntary and did not entail an integration process.
All former Commando members that were interested in joining the South African Reserve Police Service had to comply with all the selection and recruitment requirements as determined in the Regulations for the South African Reserve Police Service.
-
Records are attached as Annexure "A".
ANNEXURE "A"
RETURN: ENLISTMENT OF FORMER COMMANDO MEMBER UNITS THAT JOINED THE SOUTH AFRICAN RESERVE POLICE SERVICE
PROVINCE: FREE STATE
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
BATHO
|
2
|
BAYSWATER
|
1
|
BLOEMSPRUIT
|
3
|
BOSHOF
|
1
|
BOTHAVILLE
|
6
|
BRANDFORT
|
1
|
BULTFONTEIN
|
2
|
CLOCOLAN
|
7
|
GARIEPDAM
|
2
|
HARRISMTH
|
1
|
HEILBRON
|
1
|
JACOBSDAL
|
2
|
JAGERSFONTEIN
|
7
|
KAGISANONG
|
1
|
KOPPIES
|
5
|
KROONSTAD
|
22
|
LINDLEY
|
2
|
MARQUARD
|
16
|
ODENDAALSRUS
|
11
|
PARKWEG
|
1
|
PARYS
|
5
|
REITZ
|
4
|
SASOLBURG
|
2
|
SENEKAL
|
15
|
THABA’NCHU
|
9
|
TSEKI
|
1
|
TUMAHULE
|
7
|
TWEESPRUIT
|
2
|
VIRGINIA
|
3
|
WEPENER
|
4
|
WESSELSBRON
|
1
|
TOTAL
|
147
|
PROVINCE: KWAZULU NATAL
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
DUNDEE
|
42
|
VRYHEID
|
34
|
EMPANGENI POP
|
24
|
DURBAN POP
|
15
|
DURBAN POP
|
28
|
LADYSMITH
|
28
|
NEWCASTLE
|
24
|
OSSISWENI
|
4
|
TOTAL
|
199
|
PROVINCE: LIMPOPO
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
APEL
|
10
|
BOLOBEDU
|
6
|
GILEAD
|
9
|
GROBLERSDAAL
|
1
|
HLOGOTLOU
|
12
|
JANE FURSE
|
2
|
LEPHALALE
|
3
|
LETSITELE
|
17
|
LULEKANI
|
2
|
MAAKE
|
16
|
MAHWELERENG
|
1
|
MAKHADO
|
5
|
MANKWENG
|
4
|
MARA
|
15
|
MECKLENBERG
|
3
|
MODIMOLLE
|
7
|
MOGWADI
|
5
|
MOKOPANE
|
18
|
MPHEPHU
|
1
|
MUTALE
|
1
|
M W MAKHUBELE
|
1
|
NAMAKGALE
|
7
|
NEBO
|
2
|
OHRIGSTAD
|
7
|
PHALABORWA
|
1
|
POLOKWANE
|
5
|
RITAVI
|
3
|
SESHEGO
|
1
|
THOHOYANDOU
|
22
|
TSHAMUTUMBU
|
1
|
TSHILWAVHUSIKU
|
9
|
TZANEEN
|
3
|
VUWANI
|
1
|
WITPOORT
|
1
|
ZAAIPLAAS
|
2
|
TOTAL
|
204
|
PROVINCE: NORTH WEST
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
OTTOSDAL
|
21
|
POTCHEFSTROOM
|
3
|
GANYESA
|
2
|
CHRISTIANA
|
1
|
VRYBURG
|
20
|
SCHWEIZE RENEKE
|
22
|
KLIPGAT
|
1
|
KOSTER
|
6
|
MAFIKENG
|
2
|
LEEUDORINGSTAD
|
17
|
MMBATHO
|
1
|
KHUMA
|
2
|
KANANA
|
2
|
HARTEBEESFONTEIN
|
41
|
ZEERUST
|
2
|
WOLMARANSTAD
|
9
|
MAKWASSIE
|
10
|
RUSTENBURG
|
13
|
|
|
TOTAL
|
175
|
PROVINCE: WESTERN CAPE
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
ATLANTIS
|
2
|
BEAUFORT WEST
|
1
|
BONNIEVALE
|
1
|
CITRUSDAL
|
4
|
DA GAMASKOP
|
6
|
DARLING
|
1
|
DELFT
|
5
|
GEORGE
|
4
|
KLEINMOND
|
1
|
KNYSNA
|
1
|
LAAIPLEK
|
1
|
LADISMITH
|
1
|
LUTZVILLE
|
1
|
MALMESBURY
|
1
|
MANNEBURG
|
1
|
MOORREESBURG
|
11
|
MURRAYSBURG
|
1
|
OCEAN VIEW
|
1
|
OUDTSHOORN
|
3
|
PAARL
|
6
|
PACALSDORP
|
1
|
PHILLIPI
|
8
|
RIVERSDAL
|
4
|
SOMERSET WES
|
1
|
ST HELNA BAY
|
1
|
STELLENBOSCH
|
1
|
TABLEVIEW
|
28
|
TULBAGH
|
1
|
UNIONDAL
|
6
|
VREDENBURG
|
3
|
VREDENDAL
|
2
|
WORCESTER
|
1
|
TOTAL
|
110
|
PROVINCE: MPUMALANGA
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
AMERSFOORT
|
3
|
BALFOUR
|
11
|
BELFAST
|
1
|
BELFAST
|
2
|
BETHAL
|
6
|
DELMAS
|
24
|
EMBALENHLE
|
5
|
EMBALENHLE
|
7
|
EMZINONI
|
2
|
EVANDER
|
7
|
EVANDER
|
1
|
GRASKOP
|
2
|
GREYLINGSTAD
|
2
|
GREYLINGSTAD
|
1
|
GREYLINGSTAD
|
2
|
KANYAMAZANE
|
12
|
KWAGGAFONTEIN
|
2
|
LESLIE
|
1
|
LYDENBURG
|
2
|
MACHADODORP
|
1
|
MALELANE
|
4
|
MASOYI
|
2
|
MASOYI
|
1
|
MIDDELBURG
|
1
|
MIDDELBURG
|
10
|
MIDDELBURG
|
1
|
MIDDELBURG
|
1
|
MIDDELBURG
|
1
|
MIDDELBURG
|
14
|
NELSPRUIT
|
3
|
PIET RETIEF
|
1
|
PIET RETIEF
|
1
|
PIET RETIEF
|
23
|
SABIE
|
4
|
SAKHILE
|
17
|
SCHOEMANSDAL
|
6
|
SECUNDA
|
15
|
SECUNDA
|
1
|
STANDERTON
|
1
|
TRICHARDT
|
2
|
VAL
|
18
|
VOLKSRUST
|
8
|
WHITE RIVER
|
4
|
WITBANK
|
6
|
TOTAL
|
239
|
PROVINCE: EASTERN CAPE
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
MACLEAR
|
5
|
BEDFORD
|
3
|
VENTERSTAD
|
10
|
WALMER
|
2
|
ZWELITSHA
|
1
|
STERKSTROOM
|
8
|
ALEXANDRIA
|
2
|
VULINDLELA
|
2
|
BERLIN
|
1
|
ADELAIDE
|
10
|
JANSENVILLE
|
4
|
DIMBAZA
|
3
|
FORT EAUFORT
|
8
|
ALIWAL NORTH
|
2
|
ABERDEEN
|
12
|
JANSENVILLE
|
4
|
QUEENSTOWN
|
2
|
BHISHO
|
2
|
ELLIOT
|
2
|
UITENHAGE
|
3
|
EAST LONDON
|
1
|
BERGERSDORP
|
6
|
GONUBIE
|
3
|
MT.FLETCHER
|
4
|
TEYTLERVILLE
|
1
|
KING WILLIAMS TOWN
|
4
|
KENTON ON SEA
|
1
|
SOMERSET EAST
|
8
|
TYLDEN
|
1
|
CALA
|
5
|
JOUBERTINA
|
5
|
MIDDLEBURG
|
3
|
STUTTEHEIM
|
1
|
BUTTERWORTH
|
14
|
TOTAL
|
143
|
PROVINCE: GAUTENG
-
POLICE STATION
|
NUMBER OF COMMANDOS MEMBERS ENLISTED
|
MOROKA
|
6
|
VANDERBIJLPARK
|
1
|
VEREENIGING
|
3
|
ROODERPOORT
|
2
|
BRONKHORSTPRUIT
|
1
|
MEYERTON
|
2
|
SEBOKENG
|
9
|
HEIDELBERG
|
14
|
FLORIDA
|
1
|
KLIPRIVIER
|
2
|
RATANDA
|
15
|
DAVEYTON
|
3
|
|
|
TOTAL
|
59
|
PROVINCE: NORTHERN
-
POLICE STATION
|
NUMBER OF COMMANDO MEMBERS ENLISTED
|
POSTMASBURG
|
5
|
HOPETOWN
|
1
|
CALVINIA
|
5
|
MIDDELPOS
|
1
|
GALESHEWE
|
5
|
BARKLY WEST
|
15
|
KATHU
|
7
|
PRIESKA
|
8
|
SPRINGBOK
|
12
|
SUNRISE
|
3
|
RICHMOND
|
18
|
DOUGLAS
|
8
|
ROSEDALE
|
1
|
STEINKOPF
|
4
|
NABABEEP
|
7
|
KIMBERLEY
|
4
|
CARNARVON
|
7
|
WARRENTON
|
8
|
VICTORIA WEST
|
2
|
RICHMOND
|
18
|
NOENIEPUT
|
3
|
DE AAR
|
4
|
WRENCHVILLE
|
2
|
GRIEKWASTAD
|
5
|
COLESBURG
|
4
|
TOTAL
|
157
|
QUESTION NO.: 688
Dostları ilə paylaş: |
