Question no

QUESTION NO 504
DATE OF PUBLICATION IN INTERNAL QUESTION PAPER: 20 MARCH 2008

(INTERNAL QUESTION PAPER NO 10/2008)
Date reply submitted: 29 May 2008
Mr PJ Groenewald (FF Plus) to ask the Minister of Safety and Security:
(1) (a) How many claims were instituted against the SA Police Service in (i) 2005, (ii) 2006 and (iii) 2007 and (b) what was (i) the amount of the claim and (ii) the claim about in each year;
(2) whether each claim has been paid; if not, why not; if so, what are the relevant details?

NW1143E

REPLY:

FINANCIAL YEAR	1(a)	1(b)(i)
1(a) (i)   2005/2006	4 234	R 1 563 567 370
1(a) (ii)   2006/2007	4 177	R 1 091 969 491
1 (a) (iii)   2007/2008	4 467	R 1 234 483 368

Note: The particulars supplied for the 2007/2008 cover the period until 29 February 2008.

(1)(b) (ii) In view of the total number of claims involved, it is not feasible to provide details on each claim. In general, claims for compensation were received following alleged unlawful arrests and detentions, shooting incidents, assaults, motor vehicle collisions, etc.
(2) No. Payments are not made only upon receipt of letters of demand. A letter of demand only reflects the amounts claimed. Due process is followed prior to considering to settle or the court deciding on the matter.

QUESTION 512

FOR WRITTEN REPLY
Date of publication on internal question paper: 20 March 2008

Internal question paper no:10

Mrs J A Semple (DA) to ask the Minister of Social Development:

(1) Whether there is a performance appraisal system in place for employees of the SA Social Security Agency (SASSA); if not, why not; if so, what are the relevant details;

(2) Whether there are targets set for processing social grant applications; if not, why not; if so, (a) what are the targets and (b) what percentage of SASSA employees are meeting those targets? NW1154E

REPLY:

(1) At the establishment phase of the Agency there was no Agency specific performance appraisal system in place, however Head Office utilized the appraisal system of DPSA and in Regions the appraisal policies of the Provincial Departments of Social Development applied. These were in line with the Incentive Policy Framework of the Public Service. In terms of the Determination on SASSA Remuneration, Grading and Performance Management Framework by the Minister for Public Service and Administration, SASSA has developed a performance management and appraisal system for employees on salary levels 1-12, whereas the PMDS (Chapter 4 of the SMS Handbook) applicable in the Public Service apply for members of Senior Management Service. The performance management and appraisal system for salary levels 1-12 will be implemented with effect from 1 April 2008 and does not deviate from the Policy Incentive Framework of the Public Service.

(2) There are targets set for the processing of grants. The norm is 20 applications per attesting officer per day. However, in those regions where there is no computerised management information system available, the monitoring of performance is done through manual registers and daily templates. It is therefore difficult to confirm the percentage of staff who do not meet this norm.
(a) and(b)

At a national level, the norm which is monitored is the turn around time of 21 days for applications for grants. This means that a grant application should not take longer than 21 days from application to approval. Statistics from the SOCPEN system for the period December 2007 to February 2008 indicate the following percentages and time frames for the finalisation of grant applications per region:

Region	30 days	60 days	90 days
Eastern Cape	92%	7%	1%
Free State	53%	41%	6%
Gauteng	97%	2%	1%
KwaZulu-Natal	99%	0,6%	0,4%
Limpopo	89%	10%	1%
Mpumalanga	97%	2%	1%
Northern Cape	87%	12%	1%
North West	92%	6%	2%
Western Cape	93%	6%	1%