ETHIOPIAN CUSTOMS GUIDE -
MARCH 2017
141
• Evidence gathered by
foreign law enforcement bodies;
• Evidence gathered by ERCA through customs controls and law
enforcement; and
• Documents prepared by the WCO for goods classification.
18 Complaints and appeals
18.1 Introduction
Actors in customs procedures may not agree with the decision of the
customs administration. In line with the
principles of transparency
and fair treatment, opportunities are accorded for submitting
appeals/complaints on customs matters in order to have a decision
reconsidered by a higher authority.
These contribute to making
customs decisions consistent with the law, while creating uniformity
in the application of the law.
The complaints and appeal section of the Ethiopian Customs
Proclamation echoes Chapter 10 of the
General Annex to the RKC
and the WTO Agreement on Trade Facilitation (Ministerial Decision
of 7 December 2013).
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