On 16th September 2016 at 14.30 hours at Hotel St. Regis Mumbai, 462 Senapati Bapat Marg, Lower Parel, Mumbai – 400 013 An elaborate planning was made and decisions taken during numerous consultative meetings with the representatives of the Service Providers like the Media, Sound/Acoustic Team, the Hotel Staff, Lighting arrangements etc. The Event Management Team, Executive Committee (EC) & Young MANSA Forum (YMF) Members the President MANSA and the Organizing Committee ensured that the Stage was set with the apt arrangements for the sequence of events to be followed at the venue. Various tasks were allocated to different Members of the YMF under the guidance of the ECM with full assistance from the Secretariat. The venue was spruced up to suit the occasion with attractive backdrops and electronic displays besides receiving / seating arrangements for the Assembly of VIPs, Guests, Invitees and Members.
As the required quorum was available, the AGM commenced at the scheduled time of 1430 hours sharp so that the subsequent programmes would also start in time and be completed as per the time schedule.
Attendance List is attached as Annexure I
1. Introduction & Commencement of Proceedings by Mr. C. S. Murty, Secretary General
Mr. C. S. Murty, Secretary General threw open the 38th AGM offering a prayer to invoke the creative powers to enable the entire community to harness positive thinking in execution of all activities as planned successfully by joint and co-ordinated efforts smoothly and peacefully.
He invited the President, Vice-Presidents and Immediate Past President onto the stage to commence the meeting on the Agenda points. He also made an introductory statement on the Annual Accounts and the details of the Annual Report with explanation in brief.
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Thereafter he handed over the mike to the President for delivering his Welcome Address and Presentation on activities undertaken during the Term of the Executive Committee in detail.
2. Welcome Address by Capt. Vivek S. Anand, President and updation of President’s Agenda Points aimed at in his 2 years term
Welcome Address in the form of a detailed Presentation of various activities and targets achieved of the Objectives earmarked to the ECM that were highlighted as 10 Major & 5 Minor Agenda Points during their past term which was already circulated to all at the AGM in the Annual Report.
3. Confirmation of Minutes of the 37th Annual General Meeting Held on 11th September 2015 and Ratification of the Minutes of the Extra Ordinary General Body Meeting held on 15th July 2016 for extension of Current Executive Committee for another Term
The Minutes of the 37th AGM held on 11th September 2015 and EOGBM held on 15th July 2016 had already been perused by all as the same were circulated together. Since there were no adverse comments or requests for amendments the Drafts were unanimously confirmed by passing the following resolution:
“Resolved in the Thirty Eighth Annual General Meeting of the Association held on 16th September 2016 that the Minutes of the Thirty Seventh Annual General Meeting held on 11th September 2015 and the Minutes of the Extra Ordinary General Body Meeting held on 15th July 2016 for extension of Current Executive Committee for another Term are hereby confirmed by the General Body.”
Proposed by: Capt. S. P. Rao
The Annual Report for the period 2015-2016 & the Balance Sheet and the Income and Expenditure Statement for the period ending 31st March 2016 were perused. After perusal, some Members observed that on Pg. 11 of the Annual Report under Schedule VIII Bank Accounts there was a total amount of Rs.1,683,494/- lying in the Current Accounts of Bank of India and Saraswat Co-op. Bank Ltd. and there was no need to keep such large amounts in the Account but should be transferred to Fixed Deposits. Then the Accounts were unanimously adopted by passing the following Resolution:
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“Resolved in the Thirty Eighth Annual General Meeting of the Association held on 16th September 2016 that the Annual Report for the period 2015-2016 and the Audited Statements of Accounts for the Year ended on 31st March 2016 be and are hereby adopted.”
Proposed by: Mr. Dinesh Lal
Seconded by: Capt. P. P. Singh 5.Appoint Statutory AuditorsFor The Next Year & Fix Their Remuneration
The Secretary General informed the Members that he had received an Application from M/s S. R. Parikh & Co. who had quoted Audit Fee 20,000 + IT Returns 10,000 + Charity Comm 10,000 TOTAL: Rs. 40,000/- and the current Auditors M/s R. J. Shukla & Associates were charging Audit Fee 45,000 + IT Returns 15,000 Total: Rs. 60,000/- In addition Ms. Hemalata Nair has to be retained for maintaining Accounts & Internal Audit at a remuneration of Rs.30,000/- per annum.
Some Members desired to know why the Executive Committee feel it necessary to change the current Auditors. The Secretary General explained that the work of the current C.A. was expensive and also not found satisfactory by the Executive Committee since he was observed to be unduly interfering with MANSA affairs and raising queries with regard to activities whether they come under the existing Rules & Regulations. These activities questioned by him include Sports & Cultural Sub-Committee activities and introduction of the new concepts like YMF, WE etc. He therefore insisted that a legal opinion be sought to confirm that such activities can be undertaken by MANSA. However, the C.A. went on delaying the matter and dragging on the Proposals sent to him for amendment of Rules & Regulations of MANSA without submitting them to the Charity Commissioner despite our repeated requests. He even did not care to give a reply for a very long period. On continuously pursuing with them, they said that since the activities which are not mentioned in the Rules and Regulations were already introduced by the ECM there is no alternative but to approach an Advocate and get an opinion carefully worded in confirmation that the same can be considered to be normal activities for promotion of MANSA and no amendment as such is necessary provided the General Body discusses and approves the same. This would suffice as per the Memorandum of the Association (MOA) and the Rules & Regulations (RR).
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Finally after a prolonged period and continuous insistence for a written opinion they sent us the Legal Opinion. They also sent a hefty Bill towards the legal charges of Rs.75,000/- which the Executive Committee felt excessive and they passed only Rs.25,000/- for payment. The Legal opinion however indicated that all the activities undertaken by MANSA can be passed by the AGM and approved as per the Rules & Regulations which was already known to the ECM. The C.A. besides not sending the amendments to the Charity Commissioner for acceptance purposely chose to delay the matters and scuttle all Plans of the Executive Committee to launch the initiatives on various new promotional activities.
After some discussions and analysis of the offer received for engaging new C.A. the Members found that the offer of M/s S. R. Parikh & Co. was more economical and inclusive of the work related to ‘Charity Commissioner’.
The General Body then unanimously agreed upon and accepted the offer of M/s S. R. Parikh & Co. as Statutory Auditors for the year 2016-2017 as per the quotation received from them by passing the following Resolution:
“Resolved in the Thirty Eighth Annual General Meeting of the Association held on 16th September 2016 that M/s S. R. Parikh & Co., Chartered Accountants, be appointed as Statutory Auditors of the Association for the Year 2016-2017 and their remuneration be Rs.40,000/- plus applicable Service Tax for the Year 2016-2017.”
Proposed By: Mr. Rajnish Khandelwal
Seconded By: Capt. Dhananjay V. Javadekar
6. Activities Of MANSA For The Year 2015-2016 For Deliberation (a) Ratification of Formation of Young MANSA Forum (YMF)
Some Members questioned why this point is again brought as an Agenda Point in the AGM when it was already passed in the EOGBM on 15th July 2016. The President explained that he wanted it to be passed as a Resolution and make it part of the Constitution. Some Members then remarked that MANSA has so many Sub-committees and they are not made part of the Constitution. The Constitution in fact permits the formation of any number of Sub-Committees so this too can be formed and need not be made part of the Rules & Regulations.
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The President opined the need is felt to have young hands to help in the Association work unlike the ongoing system of forming the Sub-Committees for assistance in day-to-day work and attending meetings. Though the formation and functioning of YMF presently is well taken by the existing ECM for continuing YMF, in future this may not be the case.
The General Body expressed that the President-elect is at liberty to form Young MANSA Forum and can entrust the work to them during his term of Office. It was not felt necessary that this should be part of the Rules & Regulations. Some other Members added that the YMF have been observed to be helpful and enthusiastically carrying out the work of MANSA’s activities. They are indeed found to be important to MANSA. There is a need to recognize them especially till they achieve maturity stage for taking MANSA’s Objectives forward.
No one indicated dissent view for formation of YMF but only said that it need not be included in the Rules & Regulations. Finally after some discussions it was unanimously approved.
(b) Ratification of Inclusion of 2 WE Invitees and YMF Chairman in the Executive Committee Meetings
This issue too was discussed in the EOGBM on 15th July 2016 and was brought up to the General Body for passing a Resolution and making it a part of the existing set up.
Some Members stated that there were two ways of empowering women [a] Reservation of 2 seats for them in the Executive Committee and [b] Not differentiate between gender but everyone compete in the Elections and the top twelve be chosen. It was then informed to the General Body that for the present as decided by ECM, applications were invited and for two Women Invitees, 4 Applications were received. The EC Members had then voted for two of them. Thus it was done very democratically.
Regarding inviting women to the Executive Committee Meetings Members expressed that nothing personal or secret was being discussed at the EC Meetings. Since only operational issues were discussed they did not feel there was any harm in inviting women to the meetings.
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It was finally decided that Women should be encouraged to contest Elections generally by all Members. If women stand for elections then two of them who have received the highest votes from among them and ten men with the highest votes should be included in the Executive Committee. However, if no woman could get elected, EC Members may decide to call for two Women nominees as Invitee Members to attend the EC Meetings but with no voting rights which is reserved only for the EC Members.
(c) Information about Partnership with International Ship-Agents Association
The President expressed regrets that inspite of signing an MOU with the Port of Zeebrugge MANSA failed to derive or gain any tangible advantage in helping MANSA to ascertain the needs and identifying the factors that adversely affect Indian Ports in augmenting their facilities to reach international standards. The very purpose of signing the Agreement is to exchange such crucial information about all amenities and the technicalities so that a Report can be submitted to the Government for achieving the same. We have failed to fruitfully utilize this relationship. The President said that the Executive Committee would pursue this matter during the current Term vigorously.
(d) Ratification of MANSA becoming a Founder Member of Confederation of India Logistics Association (CILA)
The President explained that initially the concept of forming a Confederation of Maritime fraternity to enable taking up common Agenda points with Government Authorities was envisaged by MANSA. But subsequently it has been hijacked by AMTOI to take it forward.
As on date nine Associations showed interest in this Confederation and the Membership Fee is around Rs.5 Lakhs which is being debated. There was a suggestion that the total sum for running CILA could be divided among the Membership as Annual Fee for each Member to share since the cost has to be borne by all these Members. Some Members stated that this kind of group was tried earlier too by INSA and 3 meetings too were held. Even Mr. D. T. Joseph, ex-Secretary MoS had started this kind of a group but it fizzled out due to the cost factor. Other Members opined that we should be a big force behind this Confederation as one of the Founding Members and we should not miss this opportunity for taking a leading role.
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Finally after much discussion, Mr. Mukesh Oza stated that MANSA should go ahead since the entire maritime industry supports it and MANSA should not lag behind. With regards to the high Membership Fees, it was also suggested that a special contribution may be introduced for all MANSA Members to contribute towards this expense. However, Mr. Mukesh Oza volunteered that his Company M/s Samsara would contribute to the Annual Subscription fee for the first three years to set the ball rolling by which time MANSA would be able to bear the cost. All Members then unanimously agreed to becoming a Member of CILA.
7. To Consider Amendments to the Rules & Regulations of the Association proposed by the Executive Committee
The General Body Offered the following comments regarding the amendments proposed for discussion in the AGM:
A] XII (e) [i] - Notwithstanding the Executive Committee will hold Office for a period of 2 years as at XII (a) above, the General Body may in special circumstances consider and if thought fit postpone the Elections for a pre-determined period.
Since this amendment was already passed in the EOGBM held on 15th July 2016 it needs to be deleted from the AGM Agenda.
B] XII (e) [ii] - The General Body may further decide to grant extension for one year or two years as deemed necessary to meet the exigency
The General Body has approved the continuation of the current Executive Committee for a further Term of 2 years as a one-time measure looking at the stabilization of the new concepts and activities but stressed that this decision is not to be quoted in future as a precedent. However, in future if such a requirement arises then the Executive Committee formed may put it as a special case to the General Body for a decision.
C] XII (e) [iii] - The General Body may consider and if necessary change the procedure for election of Executive Committee Members of MANSA. To consider and accept the Votes casted by all Member Agents irrespective of the number of nominations indicated and chosen by them in the Ballot Paper even if they are less than the requisite 12 Members.
This amendment too was already passed in the EOGBM held on 15th July 2016 and hence needs to be deleted from the AGM Agenda.
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D] XII (f) - Limiting of the Nominations to the Executive Committee from the Group Companies to a maximum of 3 Companies per Group or 30% of the total number of Member Companies in that Group.
Some Members questioned whether it was legally correct to tell a Member that they cannot Vote or stand for elections as it was their right as Member. Other Members stated that they can have 30% of their Membership subject to a maximum of 3 Members only. Since there were mixed opinions the issue was taken up for Voting and only 2 Members voted against this amendment. Therefore it was decided to carry out this amendment.
And passed the below Resolution unanimously:
“Resolved in the 38th Annual General Meeting of the Association held on 16th September 2016 that the Group Companies can nominate only maximum 30% or less of their Member Companies with a ceiling upto 3 Members to the Executive Committee for acceptance and hereby confirmed by the General Body.
Proposed by: Mr. Sanjay S. Dalvi
Seconded by: Mr. Hiren C. Ved
Further Amendments suggested were:
E] I & V (a) - Change of Name for MANSA to give an All India Profile
The following two suggestions for the new name for MANSA in order to give it an all India profile were placed before the General Body present:
[a] Maritime Association of Nationwide Shipping Agencies – India
[b] Maritime Associates of Nationwide Shipping Agencies
Some Members enquired on the need for such a change when we already had an all India basis Federation for ship agents under the name of FEDSAI. President explained that FEDSAI was MANSA’s baby and they are currently using the services of MANSA Secretariat for which they are paying Rs.50,000/- a year to MANSA. The Secretary General stated that FEDSAI had taken up a lot of issues like Cash to Master with DG Shipping and other issues with CBEC & Ministry. It was also explained that FEDSAI is concerned about all other regional associations like Association of Shipping Interest in Kolkata, Northern India Ship Agents Association, Kandla Port Ship Agents Association, Kalinga Steamship Agents Association etc. However, since most of the major Ship Agent Companies in Mumbai have their Head Offices based in Mumbai this is the right place to have representatives of MANSA at places all over India whereby all pressing issues of MANSA Members can be taken up at National level with the Government and other Bodies.
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The President further stated that all Associations are Members of FEDSAI and we are not opposing them but can continue to be a part of it while what he was suggesting was to have MANSA Members who have branches all over India to become representatives for MANSA and thus project it a national body. Right now only a change in the name is suggested. When changing the name, the criteria for Membership etc. has to be worked out which the Committee will be doing during this extended term.
In view of the spread of Trade interests of MANSA Members all over India with their established Branches it became necessary to involve representatives from their Branches all over India into the affairs of MANSA with a change in the nomenclature of the Association and that Mumbai And Nhava-Sheva Ship-Agents Association (MANSA) should henceforth be named Maritime Association of Nationwide Shipping Agencies – India (MANSA) with immediate effect.
Members unanimously approved of [a] Maritime Association of Nationwide Shipping Agencies – India The amendments to the Clauses I & V(a) of the Rules & Regulations of the Association be and are hereby recorded as below:
“Resolved in the 38th Annual General Meeting of the Association held on 16th September 2016 that in view of the spread of Trade interests of MANSA Members all over India with their established Branches it became necessary to involve representatives from their Branches all over India into the affairs of MANSA with a change in the nomenclature of the Association and that Mumbai And Nhava-Sheva Ship-Agents Association (MANSA) should henceforth be named Maritime Association of Nationwide Shipping Agencies – India (MANSA) with immediate effect and the amendments to the Clauses I & V(a) of the Rules & Regulations of the Association be and are hereby recorded as above.”
Resolution Proposed by: Mr. R. S. Cooper
Resolution Seconded by: Mr. Keki M. Master Resolution was carried unanimously Cont'd. Pg. 10
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F] Refurbish MANSA Election Process as proposed
Members stated that this amendment was already discussed in the EOGBM held on 15th July 2016 and passed with few corrections to be made in the wordings of the amendments and hence needs to be deleted from the AGM Agenda.
G] Appointment of Non-Executive Chairman as discussed in ECM
Members stated that the Executive Committee may decide if the need is felt by them and the Secretariat can tally the responses received from all the EC Members.
8. Any Other Business of which notice may be given by a Member at least 7 days prior to the date of the AGM [i] Acceptance of the Objectives & Agenda for the Next Term as proposed
President briefed the Members on the status of the present Objectives that the EC Members had taken up on being appointed and also explained the new objectives he intended to add during the extended Term. The General Body was very appreciative of all the initiatives taken up by the Executive Committee and wished them all the very best in their endeavours.
[ii] Opening of Membership for MANSA for larger representation
The Members had no objection to opening out the Membership for MANSA but stated that anyone who is not a Ship Agent will only be an Associate Member, cannot be part of the Executive Committee and will have no voting rights. The Executive Committee was asked to bring out a Paper on how they want to go about it. In Principle all Members liked the idea but it needs to be detailed, debated in the EC Meetings before accepting such applications.
[iii] Invite Members to Nominate New Persons As EC Members for these two years as an incubation period
The Members were of the view that such a norm cannot be formalized. They suggested that such persons be summoned as invitees specifically as per requirement. The EC Members may decide and take a call if need is felt after discussions in the ECM but Co-option is NOT allowed.
President informed the General Body about the Delhi Chapter he had started to enable MANSA take up issues and attend meetings at the Ministry level. He further added that he would like to start similar Clusters in all Major Locations to take up issues on an All India basis to suit the change of Name suggested for MANSA. The General Body approved of this idea and all agreed unanimously
[v] Draw out a Common Agenda with CSLA
President informed the General Body of the joint meeting held between the Executive Committee Members of MANSA & CSLA and how they desired to draw out a common Agenda and work on issues affecting both the Associations. All agreed unanimously for supplementing and complementing each others’ efforts for betterment of Shipping Trade.
[vi] Restructuring of MANSA Sub-Committees
President explained that the Sub-Committees formed were not functioning in a systematic manner due to which there was no accountability and it was not very effective. He desired to re-structure all the Committees with a proper schedule for meetings and keeping a record of all the minutes of the meetings. All Members felt it was a good idea and agreed unanimously
[vii] Enhance Relationship with NMIS
President explained that although MANSA had signed an MOU with NMIS no progress had been made so far and it was necessary to enhance this relationship and start training programmes for our Members. All Members agreed to this unanimously
[viii] Additional Staff for MANSA Secretariat
On informing the Members that the work load of MANSA has increased and there was a need to recruit additional staff for the Secretariat, the General Body stated that it was an administrative requirement and the Executive Committee Members were required to examine the need and take a call.
9. Any Other Business with the permission of the Chair
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10. Summing Up & Vote of Thanks by Mr. Hiren C. Ved, Vice-President
Since there was no other business, the meeting ended with Vote of Thanks by Mr. Hiren C. Ved, Vice-President who thanked the Fraternity of the Maritime Industry for extending its support to MANSA, enabling it to serve the Shipping Industry and Trade at large and the Shipping Agents in particular.
Copy of the Vote of Thanks is attached as ANNEXURE II. On the occasion of the Annual Get-together and Dinner Mr. Boman Irani a well known Cine Star was invited as the Chief Guest. M.s Shikha Singh, hosting the programme as Compere invited the President for introducing the hon’ble Chief Guest to the audience. The President while narrating the sequence of events of his meeting with Mr. Boman Irani and requesting him to be our Chief Guest, made a brief Presentation of Mr. Irani’s entry into the filmdom and achieving pinnacle of his career as a Cine Star. Thereafter he requested the Chief Guest to deliver his address as Chief Guest to the eagerly waiting audience. Mr. Boman Irani thanked MANSA for their Invitation and spoke about his life right from childhood and its turns and twists of how he joined the film industry, firstly became a famous stage actor followed by entry into filmdom though initially he aspired to join a ship which by Providence got mis-carried. His speech was interesting and enthralling!
Thereafter the Award Distribution took place after announcing the Award Winners sequentially and calling them on stage for receiving the Award at the hands of the Chief Guest.
(Late) Mr. L. D. Parekh, one of the veterans of MANSA has been honoured posthumously with the Life Time Achievement Award at the hands of the Chief Guest and Guests of Honor. The Past Presidents Award for Exemplary Contribution to Shipping & Logistics was awarded to distinguished Capt. Avinash Batra for his valuable contributions within MANSA as well as to the entire Maritime Trade at various forums in different capacities.
As planned, there were also Awards for the employees of the Members who have achieved excellence beyond their call of duty in their services and recommended by their HODs as under:
Name of Awardee &
Name of the Award
Mr. Siddharth D. Sonawane
M/s United Liner Shipping Services LLP
Best Junior/Senior Executive/ Junior Manager/ Assistant Manager/ Dy. Manager (i.e. overall from Executive to Dy. Manager)
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Name of Awardee &
Name of the Award
Mr. Prakash Jani
M/s Parekh Marine Agencies Pvt. Ltd.
Best Manager (Operations)
Ms. Anita Khandagale
M/s Mitsutor Shipping Agency Pvt. Ltd.
Best Manager (Documentation)
Mr. Hemal Ramdas Bhatia
M/s Parekh Maritime Agencies Pvt. Ltd.
Best Manager (Sales / Marketing)
Ms. Archana Shinde
M/s Maxicon Shipping Agencies
Best Manager (CS-Customer Service / ISD – Inside Sales Dept.)
From all those who were nominated by the Ship Agent Members 3 Contestants were chosen for selecting the Winner and 2 Runners Up who were considered quite close to the winner were given Certificates as under:
Name of Awardee &
Name of the Award
Ms. Abanti Biswas
M/s Zim Integrated Shipping Services
Mr. Shripad Gunadhish Katarane
M/s CMA CGM India Pvt. Ltd.
Best Junior/Senior Executive/ Junior Manager/ Assistant Manager/ Dy. Manager (i.e. overall from Executive to Dy. Manager)
After completion of distribution of Awards and Felicitation, an entertainment programme of variety dance was also held which was well appreciated by the audience. The Chief Guest also congratulated the Winners of the MANSA Awards besides the Artists who partook in the programme. The Chief Guest was pleased to oblige everyone who approached for a photo session with him.
The Programme was well attended by various Dignitaries like Port Chairmen, Customs, D.G. Shipping, a galaxy of shipping industry luminaries and all fraternity.
Thereafter everyone proceeded for the Cocktails and Dinner arranged from 1900 hours at the same venue.
C. S. Murty
Secretary General MANSA
Pgs. 1- 15
Attendance List For The 38th Annual General Meeting Of MANSA
Held On 16th September 2016 at 1430 hours at Hotel St. Regis Mumbai, 462 Senapati Bapat Marg, Lower Parel, Mumbai – 400 013
M/s Zim Integrated Shipping Services (India) Pvt. Ltd.
Mr. R. Devi Prasad
Capt. Samir Ghosh
Capt. Indrajit Das Gupta
Mr. Vivek Sharma
Mr. Prateek Mehrotra
Ms. Abanti Biswas
Vote Of Thanks By Mr. Hiren C. Ved, Vice-President,
For The 38th Annual General Meeting Of MANSA
Held On 16th September 2016 at 1430 hours at Hotel St. Regis Mumbai, 462 Senapati Bapat Marg, Lower Parel, Mumbai – 400 013 Good Evening Dear Capt Anand, honourable Past Presidents, EC & YMF team Sub Committees & all Ladies and Gentlemen,
Thank you for creating ambience of excellent platform for exchange of ideas. All of us gracing the function with team spirit is highly appreciated, since your presence is valued.
Firstly, my congratulations to all winners for winning prestigious Awards. Your talents and performance are fittingly well recognized by MANSA. In days to come we wish that more number of participants would take part in the competition and be more successful with focused hard work and dedication to became winners.
It is glaringly visible that MANSA has strengthened its stature, goodwill and relevance in maritime industry under leadership of Capt Anand, Capt Sarkari and all colleagues. This was possible only because of support from MANSA Members.
MANSA will further grow stronger with an objective in mind for serving Indian Maritime Trade in highly transparent manner competitively and I am sure that coming years MANSA's performance will be the benchmark for maritime industry in India with cleanest image for providing prompt services and all dealings without any blemish or stigma.
With implementation of GST and steps for ease of business in Maritime Sector, opportunities will be abound in very near future. Further with simplification and changed approach there would be much needed relaxations for doing business without any hassles. This will be a great period and opportunity to the maritime service providers.
I on behalf of MANSA would sincerely like to thank Hon'ble Shipping Minister, Shipping Secretary , Director General of Shipping, Chairmen and Dy. Chairmen of JNPT and Mumbai Port, Chief Commissioner and all dedicated officers of customs, Port officials, CISF and all respective departments for guidance and motivation to us.
I would also like to add , word of thanks to BCHAA, AMTOI, FFFAI, CFSAI, CSLA, INSA, CAI and other service providers who have been in constant touch with our MANSA Team and have helped us to provide the desired customer service quality.
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Self and group I represent in Mansa believe that all of us will have to make joint efforts with other associations of service providers and reach fair strategy to provide transparent, corruption free, efficient and cost effective solutions to trade and shipping lines.
Would like to mention special thanks to Mr. Murthy, Ms Sally and entire MANSA Office Team for their excellent support to all Members of MANSA. I also express my thanks to the YMF and the Sub-Committees of MANSA who have assisted ECM constantly. I also would like to thank our Auditors and Legal Advisors for their regular guidance.
I would like to conclude by thanking the members of Maritime Media and specially the Daily Shipping Times our media partners for their continuous support to Mansa & hotel St Regis team for managing this wonderful event.