The Strategic Plan doc covers the strategic thrust of the work of the Department in the 2008 – 2011 mtef

INFORMATION AND COMMUNICATIONS TECHNOLOGY PLAN

• INFORMATION AND COMMUNICATIONS TECHNOLOGY PLAN

• The focus of the Department for 2008 -2011 will be:

• Voice over Internet Protocol (VOIP)
• Windows 2003 Advance Server
• Business Process Management (BPM)
• - CMS
• - Diplomatic Immunities and Privileges (DIAP) system
• Business Intelligence (BI)

• Modernise DFA’s Information Technology

• (Refer to page 64 - 65 of the Strat Plan document)

CONSULAR SERVICES

• CONSULAR SERVICES

• Priority areas in the next 3 years

• To launch and roll-out the Consular Management System (CMS) to missions with VoIP;

• To launch the ROSA (Registration of South Africans Abroad) application as well as to market and promote the usage of ROSA by citizens travelling abroad;

• Establish and operationalise the Rapid Response Team (RRT) to deal with emergencies, involving SA citizens abroad;

• Continue to provide Consular Services to SA citizens; and

•