The focus of the Department for 2008 -2011 will be:
Voice over Internet Protocol (VOIP)
Windows 2003 Advance Server
Business Process Management (BPM)
- CMS
- Diplomatic Immunities and Privileges (DIAP) system
Business Intelligence (BI)
Modernise DFA’s Information Technology
(Refer to page 64 - 65 of the Strat Plan document)
CONSULAR SERVICES
CONSULAR SERVICES
Priority areas in the next 3 years
To launch and roll-out the Consular Management System (CMS) to missions with VoIP;
To launch the ROSA (Registration of South Africans Abroad) application as well as to market and promote the usage of ROSA by citizens travelling abroad;
Establish and operationalise the Rapid Response Team (RRT) to deal with emergencies, involving SA citizens abroad;
Continue to provide Consular Services to SA citizens; and