Title: Communication Breakdowns in communication can occur because
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Title: Communication 1. Breakdowns in communication can occur because a. the receiver fails to listen b. the receiver misinterprets the message c. the messages are inconsistent *d. all of the above e. a and c
2. Which of the following is NOT an element of communication? a. a decision to send a message *b. paraphrasing the message c. receiver’s receiving and interpreting the message d. internal response of receiver to the message e. encoding the message
3. Which of the following is NOT a purpose of communication? a. evaluation *b. retrospection c. motivation d. persuasion e. problem solving
4. Which of the following is (are) a guideline for sending effective messages? a. Messages should be indirect. b. Messages should separate fact from fiction. c. Verbal and nonverbal messages should be congruent. *d. b and c e. a and c
5. Which of the following is NOT a type of communication? a. nonverbal communication b. intrapersonal communication c. interpersonal communication *d. introspective communication e. b and d
6. Intrapersonal communication is communication with *a. yourself b. someone else c. signs d. feelings e. expressions
7. Nonverbal behaviors that communicate interest and attention include which of the following? *a. maintaining eye contact b. maintaining a closed posture c. standing no more than 6 feet from the person d. a and b e. a and c
8. In the study about watching tennis players in between points, what percentage of the time did subjects pick the winner of the match? a. 10% *b. 75%
c. 35% d. 55%
e. 25% Title: Communication 9. Nonverbal cues are transmitted via b. posture c. body position *d. all of the above e. a and c
10. Proxemics is the study of how we communicate *a. by the way we use space b. by the way we dress c. by the way we use gestures d. by the way we use speech e. by the way we touch
11. What percentage of communication time is spent listening? a. 20% *b. 40%
c. 10% d. 70%
e. 25% Title: Communication 12. Supportive listening behaviors a. are empathetic c. focus on future thoughts and feelings *d. a and b e. a and c
13. Supportive language has which of the following characteristics? a. manipulative b. evaluative *c. descriptive d. a and c e. b and c
14. Sullivan devised seven communication exercises to promote more effective communication. Athletes said they would try to practice which communication skills? a. not interrupt others when they are speaking b. confront issues right away c. give opinions less often to people with whom they feel intimidated d. all of the above *e. a and b
15. Which of the following things should you NOT do during a confrontation? a. Stop communicating. b. Communicate the solution. c. Rely on nonverbal cues to communicate. *d. all of the above e. a and b
16. Which of the following would you NOT suggest for communicating with empathy? a. Do not attack the character of the person. b. Be sensitive to the feelings of the other person. *c. Make sure the other person understands your point of view. d. a and c e. b and c
17. Which of the following would you NOT suggest for communicating with consistency? a. Be consistent in administering discipline. b. Never pass an opportunity to praise. *c. Show more compassion in competition than in practices. d. Match verbal and nonverbal communication. e. Be consistent from athlete to athlete.
18. Which of the following is (are) NOT a principle of communication when setting up team meetings? a. Everyone will have a chance to speak. b. People should say at least one positive thing about everybody. *c. What is discussed in the meeting is open to others outside the meeting. d. a and c e. b and c
19. The "sandwich approach" consists of which of the following elements? b. future-oriented instructions c. mistake-contingent general encouragement d. all of the above *e. a and b
20. Which of the following would you suggest for expressing anger in a positive manner? a. Take a time-out before speaking. b. Try to identify your exact feelings by name. c. Try to attack the person's character to make your point. d. a and c *e. a and b
21. After taking Sullivan's communication training, athletes had the following reactions to the workshop: a. I see myself the same as others see me. b. It helps to know the goals of my teammates. c. It is scary to open up, but this makes things easier. d. all of the above *e. b and c
22. Which of the following is NOT a barrier to effective communication? a. the belief that silence is safer c. the tendency to tell people what they want to hear d. inconsistency between actions and words *e. using active listening skills
23. Which of the following actions can improve coach–athlete communication? a. Administer discipline based on the personality of the athlete. b. Convey rationales about why you expect certain behaviors. c. Provide a supportive and empathic environment. *d. b and c e. a and c
24. When there is a communication breakdown, most people believe that the problem resides with a. themselves *b. the other person c. the situation d. a and b e. b and c
25. Which of the following is (are) a main reason that communication is often problematic? a. Individuals perceive faulty communication to be someone else's problem. b. Individuals feel that they are the problem regarding faulty communication. c. Individuals prefer two-way communication. *d. a and c Title: Communication 26. Which of the following is (are) a way to improve active listening skills? a. Mentally prepare to listen. b. Use supportive behaviors as you listen. c. Employ both verbal and nonverbal listening behaviors. *d. all of the above e. a and c
27. Nonverbal communication in sport is important, as shown by the finding that *a. athletes displayed more confidence when their opponents wore general sportswear b. athletes displayed more confidence when their opponents wore sport-specific sportswear c. athletes displayed less anxiety when they perceived their opponents as short d. athletes displayed less anxiety when they perceived their opponents as tall e. none of the above
28. Which teacher and coach category of behavior(s) can enhance communication? a. clarity b. confirmation c. assertiveness *d. a and b e. a and c
29. A recent article recommends assuming the perspective of the other person in order to enhance communication. This involves the use of *a. role-playing b. assertiveness training c. listening skills d. a and c e. d and c
30. Which of the following is NOT an assumption when dealing with a confrontation? a. Process is as important as content. b. Everyone is right from his or her own perspective. c. There are enough resources to meet all needs. *d. View a confrontation as a competition. e. All needs are perceived to be legitimate.
31. To enhance constructive confrontations, you should a. describe your feelings b. describe your thoughts about the event that concerns you c. describe what you want done *d. all of the above e. a and b Yüklə 43,39 Kb. Dostları ilə paylaş:
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