Helen Shrimpton - Telephonist As Telephonist Helen is the first point of contact for BIMM as she deals with all incoming calls for BIMM Brighton and BIMM Bristol. Her duties also involve dealing with student queries, tutorial bookings and assisting Fern (Receptionist West) where necessary. Helen has a varied performing arts background and has over 10 years experience in jazz and modern dance. She consequently became a member of the Southern Youth Theatre Company and starred in a variety of shows. Helen has a very keen interest in music and art-related fields.