Witzenburg Municipality Tender No: 8/2/5/18

5.2Solution Design Considerations

5.2.1Booms

�� Five-Year Guarantee on turnstile locking mechanisms and base bearings

�� ROTALOK Rotation Locking Mechanisms: fitted in Turnstar electrical turnstiles. All

calibrations are factory-set and need no further adjustment. No routine maintenance

�� ROTARUN Perpetual Base Bearings: fitted in Turnstar full height and half height turnstiles.

Bearing is 100% corrosion resistant. Zero maintenance

�� Established in 1990, Turnstar is the largest manufacturer of turnstiles and vehicle barriers in

the Southern Hemisphere, producing over 150 turnstiles and barriers a month

�� Primary supplier of turnstiles to the African mining industry

�� The Triumph 4 full height turnstile is the biggest-selling turnstile in Africa

�� Turnstar turnstiles and automatic vehicle barriers will operate with all access, ticketing and

time and attendance systems
Blue chip customer base

Mining: Anglo American, BHP Billiton, De Beers, Impala Platinum, Lonmin, Placer Dome.

Industrial & Commercial: ABB, Alstom, Auto Industrial, BAT, Barloworld, Bromor Foods,

Cadbury, Clover, Chep, Coca-Cola, Dorbyl, Eagle Ottawa, Everite, Electrolux, Eskort Meat,

Fidelity Cash Management, Ford, Frankwen Forge, Girlock, Illovo Sugar, Kelvinator, Lafarge

Cement, McCain Foods, Macsteel, Marley, Metro Rail, Mossgas, Nestlé, Nissan, Plessey,

Pretoria Portland Cement, Sealy, SA Post Office, Spoornet, Tiger Foods, Transnet, Unitrans.

Offices & Public Buildings: Basil Read, Citibank, CS Holdings, Edcon, Eskom, FCB, Hollard

Insurance, Liberty Life, Microsoft, Media 24, Nissan SA, Old Mutual Property Services, Reserve

Bank of Mauritius, South African Airways, South African Reserve Bank, South African Revenue

Service, Tiger Brands, Total SA, Vodacom, Winnie Mandela Museum, World Bank.

Stadia: Alexandra, Charles Mopeli, Ellis Park, Johannesburg Athletics, Jabulani Amphitheatre,

Katlehong, Kingsmead, Loftus Versfeld, Makwarela, Newlands, Orlando, Peter Mokaba,

Phokeng, Tokoza, Vosloorus, Wanderers. Grenada National Cricket Stadium, West Indies;

George V Stadium, Mauritius; Katatura Soccer Stadium, Namibia.

Leisure Parks: Cape Point National Park, Kirstenbosch Botanical Gardens, Pretoria Zoo,

u-Shaka Island Marine World.

Health Clubs: sole supplier to Planet Fitness and Virgin Active.

Academic Institutions: Pretoria Girls High School, Pretoria Technikon, Pretoria University,

RAU, University of the North, University of the Free State, UCT, WITS.

5.2.2Maintenance

The spares are carried locally thus ensuring fast turn around minimizing down time. Two people will be employed who will be based on the main sites and who will visit the sites as per our guidelines, repairs and preventative maintenance performed as per contract requirements.

HTSOL and the local partner, I-Cube provides a 7 year support program.

Free e-mail, telephone, remote login and live chat support is provided.

Figure 13 ISO 9001 Certification
Figure 14 Products certified to FCC15, CE, UL, GS and IEC60825-1

CERTIFICATION

5.2.2.1SOFTWARE MAINTENANCE

All software upgrades will be provided free for the 1^st year. After the 1^st year software maintenance will cost 15% of the purchase price of the software. If the software maintenance option is not selected this can be purchased when required at market prices.

5.2.2.2SPARES

Requires spares are indicated in the attached documents:

GUARANTEE - 3 year guarantee on software. Hardware carries a one year guarantee.

5.2.3Digital Images

The images produced by the equipment shown are of the best in the equipment market. This is largely due to the physical cameras used in conjunction with the relevant software. The system uses a camera per lane with zoom facilities enabling number plate clarity with naked eye.

5.2.4Data download

The permanent systems can be downloaded in a number of ways:

• 
  Using Wireless download interlinked system
  
• 
  Using Telkom lines via modem for data download
  
• 
  Using GSM for data download.
  
• 
  Removing and replacing one of the following storage devices from camera, using either : (depending on Camera or type)
  
  • 
    WORM disk;
    
  • 
    MOD drive;
    
  • 
    Memory stick;
    
  • 
    Removable hard drive (preferred);
    
  • 
    SD disk.
    

5.2.5Training

We have internationally trained personnel and attend yearly training. Keep staff up to date with technology and support issues. All training required will be provided.
A technician who has full training on all equipment will be available for daily training needs. On line training and help desk is available 7 days a week.
The training will allow the operator to do the following:-

• Classify the waste;

• Optimise the number of vehicles trough the site;

• Download the data automatically;

• Enrol new and existing users with vehicle, billing and waste details;

• Store any additional info required;

• Perform routine maintenance and trouble shooting;

• Generate required reports and billing information as required