Working with words Write sentences using the words. 1 I / not / involved / talk / customers. I’m not involved in talking to customers 2


Use these forms to evaluate the students



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Use these forms to evaluate the students.


Student A Student B



Can the student …

Didn’t do this
(0 points)

Yes, but with some mistakes
(1 point)

Yes, did this very well
(2 points)

Can the student …

Didn’t do this
(0 points)

Yes, but with some mistakes
(1 point)

Yes, did this very well
(2 points)

introduce him/ herself on the phone?









2

introduce him/ herself on the phone?









2

explain why he/ she is calling?









2

explain why he/ she is calling?






1




leave a message?




1




leave a message?







2

take a message?




1




take a message?




1




end a phone call?




2




end a phone call?







2

Result __________ / 10 marks

Result __________ / 10 marks


Business Result Pre-intermediate Progress Test 2 Photocopiable © Oxford University Press

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