BEFORE THE
OFICE OF THE SECRETARY
U.S. DEPARTMENT OF TRANSPORTATION
WASHINGTON, DC
_________________________________________
)
In the Matter of )
)
ENHANCING AIRLINE PASSENGER )
PROTECTIONS ) Docket No.: DOT-OST-2010-0140
)
)
)
________________________________________ )
AIRLINE CONSUMER PETITION
Mr. Kevin Mitchell
Chairman
Business Travel Coalition
214 Grouse Lane
Radnor, PA 19087
610.999.9247
September 23, 2010
September 23, 2010
The Honorable Ray LaHood
Secretary
U.S. Department of Transportation
1200 New Jersey Avenue, SE
Washington, DC 2059
Dear Secretary LaHood
We, the 50,000 undersigned travelers and travel industry stakeholders, are deeply concerned about the problem of hidden airline fees, and we strongly support your efforts to require airlines to make their fees fully and easily accessible to both consumers and intermediaries in the travel industry, so travelers can compare prices and know in advance how much their trips will cost.
Therefore, we urge you to use your ongoing Notice of Proposed Rule Making (NPRM) process to require airlines to make all of their ancillary fee information easily accessible not only on their own websites but also through online and offline travel agencies via the major reservations systems that power those ticketing systems. This will give consumers more information and better choices, allowing them to comparison shop among airlines by both cost and services offered to find the best air travel options.
As you know, more than 50% of air travelers do not purchase their tickets through the airlines directly, but instead use online or brick-and-mortar travel agencies. Thus, a requirement that airlines only post the fees to their own websites will leave more than half of the traveling public without access to that information. Worse, the airlines have made the fee information on their own sites difficult to find and impossible to compare with other airlines. Even the few fees shown during the ticketing process on their own sites are usually presented late in the process, after the flier has already committed to the purchase.
Requiring the airlines to make all of their fees electronically available through all booking channels will unleash the creativity of the online medium and the full support of traditional travel agents to help travelers search, find and compare air travel costs and services across the full spectrum of airlines.
Leisure and business travelers alike are surprised to find hidden fees that can sometimes double the cost of an airfare upon arrival at the airport or upon completion of their travel purchase. This situation is ruining vacations and undermining business travel budgeting. We appreciate your ongoing leadership on behalf of the airline industry consumer and ask that you protect all air travel consumers from hidden fee abuse.
Sincerely,
1, Carolyn Charney, Bardonia, New York
2, Blair Kangley, Seattle, Washington
3, Tom Mellett, Ambler, Pennsylvania
4, James Coates, Westminster, Massachusetts
5, W Michael Craighead, Detroit, Michigan
6, Dawn A. Lester, Woodbridge, Virginia
7, Ann Rossi, Newark, Delaware
8, Dale Bade, Tucson, Arizona
9, Karen Manuel, Winslow, Arizona
10, Leona Cronk, Tully, New York
11, Rob Riffert, Oscoda, Michigan
12, Ronald Culmer, Dublin, California
13, Lynne Bairstow, Chicago, Illinois
14, Patricia Logan, Pittsburgh, Pennsylvania
15, Deborah Mckay- Ccte, San Diego, California
16, C. Westphal, Sewell, New Jersey
17, Kevin Donnelly, Hinsdale, Illinois
18, Bob Jones, Ada, Michigan
19, Robert Tanna, Lacey, Washington
20, Marie Beppel, Phoenixville, Pennsylvania
21, John Roberts, Miramar, Florida
22, Linda Harkey, Locust, North Carolina
23, Gerald Schiff, Torrance, California
24, J M Lopez, Berkeley, California
25, Christopher Rockwood, Wauwatosa, Wisconsin
26, Joe Casillas, Dunnigan, California
27, Ronald Phillips, Hiawatha, Iowa
28, Deborah J. Smith, Norristown, Pennsylvania
29, Deb Mcgowan, Glendale, Arizona
30, Rick, Woodland Hills, California
31, Faye Freeman, Jackson, Mississippi
32, Pavel Dulguerov, Gingins, OTHER
33, Phyllis , Montclair, New Jersey
34, J Gates, Farmville, Virginia
35, Wolff Vonsdchmidt, Fullerton, California
36, Liz Heywood, Red Hook, New York
37, Sharon, Grapevine, Texas
38, Patricia Beetleyu, , OTHER
39, Thomas Burnip, Henderson, Nevada
40, Janie & Louis Zbranek, Pflugerville, Texas
41, David Overly, Park Rapids, Minnesota
42, Robert W. Cowley," Newport, Ri", Rhode Island
43, Marti Auler, Urbana, Illinois
44, William Coles, Salt Lake City, Utah
45, Benedict Zollo, Waterbury, Connecticut
46, Vanessa, New York, New York
47, Dominic Masut, Newport Beach, California
48, Gina Taliaferro Lofquist, Dayton, Ohio
49, Jerry Schwaiger, Monroe, Wisconsin
50, R Ross, W Bloomfield, Michigan
51, Susan Olan, Sugar Land, Texas
52, Marilyn Resto, Queens, New York
53, S.Parrella, Venice, Florida
54, Ron Spangler, Steamboat Springs, Colorado
55, Davie Bedont, South Jordan, Utah
56, Estelle Kandel, Baltimore, Maryland
57, Louise Madlin, Palm Springs, California
58, Marc Nantel, Weymouth, Massachusetts
59, Ed Wielawski, Brookline, Massachusetts
60, Joseph Bunch, Plano, Texas
61, Gary E Benjamin, Clearwater, Florida
62, Mary, Milwaukee, Wisconsin
63, Louis Vwerling, Incline Village, Nevada
64, Je Cooper, Milwaukie, Oregon
65, Eliana Garces, Los Angeles, California
66, Laur, Foster City, California
67, Heidi Hartmann, Washington, District of Columbia
68, Linda Moore, Riverton, New Jersey
69, Candice Cohen, New York, New York
70, Cristina Garces, Madrid, Alabama
71, Amy C, Newport News, Virginia
72, Kenneth Mcclintock, San Juan, Puerto Rico
73, Jeffrey Newcomb, Washington , District of Columbia
74, Mick Mitchell, Harleysville, Pennsylvania
75, Andrew Weinstein, Washington, District of Columbia
76, Anne Hill, Collierville, Tennessee
77, Brandon Macsata, Washington, District of Columbia
78, Kelly Keane, Blue Bell, Pennsylvania
79, Melissa Raue, Pound Ridge, New York
80, Jenna Pattison, Royersford, Pennsylvania
81, Andrew Shepp, Atlanta, Georgia
82, Megan Murray, Reston, Virginia
83, Mathias Wegner, Philadelphia, Pennsylvania
84, Valerie, Saulino, Pennsylvania
85, Judy Mcgee, Naples, Florida
86, Jessica Tambourino, Ambler, Pennsylvania
87, Sterling Miller, Colleyville, Texas
88, Karla Hellings, Collegeville, Pennsylvania
89, Kathy Marsh, Stamford, Connecticut
90, Michael Carter, Columbus, Ohio
91, Lisa Maguire, Philadelphia, Pennsylvania
92, Michelle De Costa, Boston, Massachusetts
93, Liz Prom, Kalamazoo, Michigan
94, Bill Ihling, Reading, Kansas
95, Daisie Davis, Lakeland, Florida
96, David Bridgens, Arlington, Texas
97, Bonnie Hill, Ontario, New York
98, Janet Moslener, Pennington, New Jersey
99, Ashley, Miami, Florida
100, Clare, Brainerd, Minnesota
101, Roland Hill, Vero Beach, Florida
102, Dorothy Flannery, Key Biscayne, Florida
103, Lee Tuthill, Washington, District of Columbia
104, Darrell Manning, Gladstone, Oregon
105, Tom Wood, Largo, Florida
106, Anjum Malik, Austin, Texas
107, Katherine Werner, Waitsfield, Vermont
108, Beverly Zajkowski, Rochester, New York
109, Jeff Everett, Dallas, Texas
110, Lisa Mccarthy, Naples, Florida
111, Patricia Contino, Teaneck, New Jersey
112, Eric Maryanov, Los , Alabama
113, Eric Maryanov, Los Angeles, California
114, Russ Perkins, Euless, Texas
115, Ken, Prospect, Connecticut
116, Kyle Moore, Southlake, Texas
117, Susan Loebner, West Linn, Oregon
118, Earl Roger Lowry, St. Louis, Missouri
119, Tadry Domagala Jr, Glastonbury, Connecticut
120, Susan Pardon, Grosse Pointe Farms, Michigan
121, Bruno Ledda, West Bloomfield, Michigan
122, Mayer Nudell, North Hollywood, California
123, Nancy Breslow, New York, New York
124, Mary Graham, Marlboro, New York
125, Yisrael Teichman, Monroe, New York
126, Matt, Rutherford, New Jersey
127, Cary Curphy, Kansas City, Kansas
128, Mike Mary, Boston, Massachusetts
129, Peter Mccallion, Lee, Massachusetts
130, Mary L. Ridlon, Vero Beach, Florida
131, Ed Feldman, New York, New York
132, Howard Kaplan, Lake Mary, Florida
133, Gerard, Virga, Michigan
134, Ched Houser, Los Angeles, California
135, Lynne Shaver, Grand Junction, Colorado
136, Brant Davidson, South Lake Tahoe, California
137, K Johnson, Slc, Utah
138, Cindy Lea Sanborn, Plymouth, Minnesota
139, Stan Chichester, Southlake, Texas
140, David Zuercher, Grapevine, Texas
141, Joel Bailey, Dallas, Texas
142, Paula Burright, Coppell, Texas
143, Ravi, Flower Mound, Texas
144, Barbra Anderson, Burleson, Texas
145, Venu Kamal Koneru, Irving, Texas
146, William F Doran, Greensboro, North Carolina
147, Sandra Boone, Trophy Club, Texas
148, Anita Cator, Flower Mound, Texas
149, Christine Sieja, Trophy Club, Texas
150, Carrie Chambers, Arlington, Texas
151, John Macdonald, Denton, Texas
152, James Jones, Trophy Club, Texas
153, Phil Van Duyn, Akron, Ohio
154, B. Vinod, Grapevine , Texas
155, Brigette Davis, Saint Louis, Missouri
156, Michael Mcdaniel, Asheville, North Carolina
157, David Gross, Dallas, Texas
158, Darlene , Duryea, Pennsylvania
159, Timothy Hill, Houston, Texas
160, Becky , Frederick, Maryland
161, Brigitte Lyles, Woodbridge, Virginia
162, Ernest Andrades, Boston, Massachusetts
163, Erik Dingledine, Columbus , Ohio
164, David Beckett, Mobile, Alabama
165, Steve Glanstein, Honolulu, Hawaii
166, Kenneth Bridges, Miami, Florida
167, Elyse Glickman, Sherman Oaks, California
168, Paul Foster, Houston, Texas
169, Renee Brandon, Boston, Massachusetts
170, Richard Augustine, San Francisco, California
171, Kevin Stupfel, Laguna Niguel, California
172, Brenda Davis, Southlake, Texas
173, Diana Sheppard, Trophy Club, Texas
174, Carol Ayala, Monteagle, Tennessee
175, Craig, Martin, Texas
176, Marsha Matlock, Arlington, Texas
177, Leta Wolfe, Yuma, Arizona
178, Patricia M Vasquez, Pacific Grove, California
179, Paula Pratt, Southlake, Texas
180, Barbara, Durham, North Carolina
181, First Lady, Louisville, Kentucky
182, Susan Noland, Bedford, Texas
183, Glenn Miller, Studio City, California
184, Barbara Balducci, West Caldwell, New Jersey
185, Elizabeth Gonzalez, Keller, Texas
186, David Lachance, Southlake, Texas
187, James Philp, Arlington , Texas
188, Leigh Dillhoff, Arlington, Texas
189, Beverly Gallant, Cream Rdige, New Jersey
190, Raymond J Mikolay, Parlin, New Jersey
191, Rick Rose, Newnan, Georgia
192, Keith Campbell, Carrollton, Texas
193, Stephanie Hoyt, Crofton, Maryland
194, Jennifer Petty, Redford, Michigan
195, Traci Conway, Berlin , New Jersey
196, Valerie Crotty, St. Louis Park, Minnesota
197, Debi Scholar, Scotch Plains, New Jersey
198, Alex Rodriguez, Miami, Florida
199, Kathryn Bullis, Milwaukee, Wisconsin
200, Brooke Brooks, Dallas, Texas
201, James Lucas, Pittsburgh, Pennsylvania
202, A Bohn, Boston, Massachusetts
203, Scott Eley, Dallas, Texas
204, Danette O'connell, Bixby, Oklahoma
205, Michael Waschka, Fort Worth, Texas
206, Nancy Lapakko, Minneapolis, Minnesota
207, Pam Mcginn, Evansville, Indiana
208, Beth Demarco, Rocheport, Missouri
209, Luzia Geipe, Keller, Texas
210, Brian Howes, New York, New York
211, Sally Webb, Brooklyn, New York
212, James Jacobs, Tampa, Florida
213, Elena Yasno, Calabasas, California
214, Paul Bergman, Grapevine, Texas
215, Harold Hodges, Ashland City, Tennessee
216, Camille Yeager, Langhorne, Pennsylvania
217, Raymond Alvandi, Glendale, California
218, Paul Baur, Reading, Pennsylvania
219, Lisa P. Sweet, Gilbert, Arizona
220, Nelly Burguete, Brownsville, Texas
221, Ted Mcdermott, Southlake, Texas
222, Lynne Erikson, Grand Rapids, Michigan
223, Suzi Myers, North Richland Hills, Texas
224, Kari Thomas, Langhorne, Pennsylvania
225, Jeanine Eissler, Montgomery, Alabama
226, Liz Mitchell, Harleysville , Pennsylvania
227, Amy Boche, Minneapolis, Minnesota
228, Paulina Osypka, Davie, Florida
229, Jeremy, Warrington , Pennsylvania
230, Gary Berger, Williamsville, New York
231, Mike Weingart, Houston, Texas
232, Samantha Berger, Williamsville, New York
233, Dezorea Whiteaker, Burleson, Texas
234, M Dizon, Westlake Village, California
235, Sandy Ewing, Bend, Oregon
236, Bonnie Miller, Harper Woods, Michigan
237, Hector,San Fransisco, California
238, Kim Areman, Keller, Texas
239, Jake Needs, Keller, Texas
240, Frank Beyer, Grapevine, Texas
241, Carol Lisec, Burbank, California
242, Don Springer, Hurst, Texas
243, Bill Lisec, Burbank, California
244, George, Fullerton, California
245, Greg, Carrollton, Texas
246, Dave Brinkerhoff, Brighton, Michigan
247, Christine Gallagher, Palm Springs, California
248, Virgilia Rainey, Pleasant Hill, California
249, Geraldine Gelfand, San Diego, California
250, Kathy Overstreet, Maple Valley, Washington
251, Kary Williams, Trophy Club, Texas
252, Keith Keeter, Trophy Club, Texas
253, Evan Williams, Trophy Club, Texas
254, Courtney Williams, Trophy Club, Texas
255, Terry Clavier, Madison Heights, Michigan
256, Johnny Jarrell, Dallas, Texas
257, Drudy Jarrell, Dallas, Texas
258, Chyrlyn, Fort Worth, Texas
259, Pravin M, Irving, Texas
260, Jim Abraham, West Chester, Pennsylvania
261, John Burgess, Oak Brook, Illinois
262, Charlie Lanman, Carrollton, Texas
263, Michael Lehmicke, West Chester, Pennsylvania
264, Lee & Darlene Laster, Honolulu, Hawaii
265, Mary O'hara, New York, New York
266, Ron Grimes, Grapevine, Texas
267, Csilla Dali, Mt. Prospect, Illinois
268, Tracy Bordbar, Carrollton, Texas
269, Kathy Villafane, Beatrice, Nebraska
270, Peggy Weidert, Burlington, Wisconsin
271, Patricia Hager, Encinitas, California
272, Deborah L. Barga, Sidney, Ohio
273, Dai Vaughan, Santa Maria, California
274, Clint Schrader, Portland, Oregon
275, Pamela Zohn, Denver, Colorado
276, Luke Thomas, Greensburg, Pennsylvania
277, Charles Leocha, Springfield, Virginia
278, David Daniger, Colorado Springs, Colorado
279, Matthew Shenker, Bellevue, Washington
280, Elizabeth F., Palmyra, Virginia
281, Justin Rodino, Seattle, Washington
282, Kathie Phillipo, Fort Worth, Texas
283, Nancy Barnes, San Diego, California
284, Mark Carolla, Herndon, Virginia
285, Susan Edstrom, Trophy Club, Texas
286, Holly Marquez, Fresno, California
287, Judy Cartwright, Owasso, Oklahoma
288, Dave Zabriskie, Euless, Texas
289, Simon Bramley, Southlake, Texas
290, Paige Pendleton, Rockport, Maine
291, Barbara Hvoschinsky, Redwood City, California
292, Laura Sangster, Alpharetta, Georgia
293, Colleen Jones, Fort Worth, Texas
294, Ryan Mcgredy, Danville, California
295, Barbara Tucker, Shawnee, Oklahoma
296, Taneka Martin, New York, New York
297, Jerry Ray, Fort Worth, Texas
298, Manny, Waukesha, Wisconsin
299, Don West, Las Cruces, New Mexico
300, Sandy Beaudet, Dearborn Heights, Michigan
301, Cheri Verrastro, Fresno, California
302, Sudha Raghavan, Colleyville, Texas
303, Hal Axelrod, Conshohocken, Pennsylvania
304, Troy, Chicago, Illinois
305, James K Carroll, Alexandria, Virginia
306, Cheryl Pimental, Hingham, Massachusetts
307, Heidi Hoehn, Sierra Madre, California
308, Debbi Cunningham, Yukon, Oklahoma
309, Jonathan Perkel, Dallas, Texas
310, Anne Sawyer , Huntington Beach, California
311, Brian Bennert, San Jose, California
312, France L. Jonas," Queens, Ny", New York
313, Kim R. Fischer, Saint Paul, Minnesota
314, Daisy, Larkspur, California
315, Paul Scofield, Cary , North Carolina
316, Lucinda Gosling, Salisbury, Maryland
317, Melissa Seida, Roanoke, Texas
318, Lorene Milligan, Valley Village, California
319, Martha, Mckenney, Colorado
320, Nicole Miller, Orlando, Florida
321, Arlene Schreder, Laguna Niguel, California
322, Doug Fisher, Albuquerque, New Mexico
323, Luis Soto, San Juan, Puerto Rico
324, Brian Peters, Yonkers, New York
325, Sybil Collins, Euless, Texas
326, Richmond Walton, Carmel, Indiana
327, Richard Burke, Dallas, Texas
328, Will Traywick, Plano, Texas
329, Sasha Silverstein, Brooklyn, New York
330, Richard Hansen, Philadelphia, Pennsylvania
331, D West, Castle Rock, Colorado
332, G West, Castle Rock, Colorado
333, Els Delanoy, Brea , California
334, Patrick, Portsmouth, New Hampshire
335, Damien Jaques, Milwaukee, Wisconsin
336, Bobbi Hansen, Wichita, Kansas
337, Gary T. Bennett, North Las Vegas, Nevada
338, Parvin Malik, Cameron Park, California
339, Ruth K Sopko, Charlotte, North Carolina
340, Jess Neal, Colorado Springs, Colorado
341, Robina Poonawala, Austin, Texas
342, Larriana Liew, Mukilteo, Washington
343, Ina Schweitzer, Riverside, California
344, Dee Maharaj, Rowlett, Texas
345, Bob Kafka, Milwaukee, Wisconsin
346, Penny Sorenson, Anchorage, Alaska
347, Lynn Rosen, Belkingham, Washington
348, Petra Kern, Long Beach, California
349, Pat Andrade-Evans, The Colony, Texas
350, Irupe Alzogaray, , Alabama
351, Carolina Valdes, Montevideo, New York
352, S. Haines, Cape Coral, Florida
353, Debra M. Detterer, Exton, Pennsylvania
354, Carl Johnson, Las Cruces, New Mexico
355, Mitchell Stein, Los Angeles, California
356, Darrin Chastain, Newark, Delaware
357, James Clark, Dade City, Florida
358, Rose Barton, Cape Coral, Florida
359, Ashley, Quier, North Carolina
360, Robert Fitzcharles, East Earl, Pennsylvania
361, Joseph Palacios, Los Angeles, California
362, Mary Orban, Springfield, Virginia
363, Gladys Tripp, Brooklyn Park, Minnesota
364, Marie Cohen, White Plains, New York
365, Nelson King, Redondo Beach, California
366, Barbara Brenneck, West Chester, Pennsylvania
367, Patricia Hicks, Denton, Texas
368, Laurie Kenney, Plaistow, New Hampshire
369, Mary, Lexington, Massachusetts
370, Carl Stone, Arlington, Texas
371, Michael W, Garland, Texas
372, Rjward, Chicago, Illinois
373, Daniela, Clark, Texas
374, Bryan Nandrasy, Grapevine, Texas
375, Pablo Cappelletto, Southlake, Texas
376, Tim Reed, Dallas, Texas
377, Charles Binz, Keller, Texas
378, Arthur Ticknor, Eugene, Oregon
379, Julio Ortiz, Grapevine, Texas
380, David Bush, Waxahachie, Texas
381, Stephanie, Buffalo, New York
382, Daniel Dubose, Wylie, Texas
383, Geoffrey Millstone, Clarksburg, West Virginia
384, Guillermo Prosper, Southlake, Texas
385, Marinus Van Osch, Grand Forks, North Dakota
386, Sandra Mcbride, Paoli, Pennsylvania
387, Brent Blake, Leawood, Kansas
388, Victoria Cantrell, Torrance, California
389, Beverly E Young, Niceville, Florida
390, Zyn Martinez, West Chester, Pennsylvania
391, Colleen Barthlow, Antioch, Tennessee
392, Joy Craig, Bluffton, South Carolina
393, Helen Montoya, Redwood City, California
394, Cynthia Hill, Wayland, Massachusetts
395, Patrick Osborne, Corinth, Texas
396, Jennifer Mills, New York, New York
397, Steven Schipper, Irving, Texas
398, Barbara Fishman, Peachtree City, Georgia
399, Karin Patrick, Sebastian, Florida
400, Denis, Horgan, Connecticut
401, David, Weiner, Georgia
402, Shelley Patterson, North Miami Beach, Florida
403, Peg Aikman, Cape Elizabeth, Maine
404, Julie Kolberg, Gresham, Oregon
405, K. Wambach, Westport, Alabama
406, Linda Smith, Bedford, Texas
407, Laura M, Lake Dallas, Texas
408, Lisa Elias, Troy, Michigan
409, Linda Wakefield, Sweet Home, Oregon
410, Teri Stinson, Portland, Oregon
411, Jody Chavis, Keller, Texas
412, Ginny, Houston, Texas
413, Glenn Selfe, Austin, Texas
414, William Lawton, Fort Myers, Florida
415, Janette Shaver-Malick, Lincoln, Nebraska
416, Jeanelle Harrison, Fort Myers, Florida
417, Kara, Luna, Florida
418, Bryan Mamantov, Grapevine, Texas
419, Bob Vigne, Fort Myers, Florida
420, Craig, Pismo Beach, California
421, Stacey Pina, Arvada, Colorado
422, Steve Knackstedt, Punta Gorda, Florida
423, Robin Bowles, Louisville, Kentucky
424, Kenneth Hieber, New York City, New York
425, Richard Silverman, Boston, Massachusetts
426, Jim Wakefield, Tulsa, Oklahoma
427, Pedro Alves, N. Attleboro, Massachusetts
428, Jaimie Johnson, Keller, Texas
429, Adrienne Lee, Newark, California
430, Shelley Elliott, Euless, Texas
431, Manisha Gupta, Flower Mound, Texas
432, Richard Oiseth, Seattle, Washington
433, Mari , , Alabama
434, Mari A. Lebleu, Tulsa, Oklahoma
435, Andrew Lange, Culver City, California
436, Janey Cahill, Cape Coral, Florida
437, Joan Harkenrider, Irving, Texas
Dostları ilə paylaş: |