Europass cv

Curriculum Vitae Eduardo Ernesto Najarro Molina

PERSONAL INFORMATION	Eduardo Ernesto Najarro Molina
	Finca de Asturias Sur, Polígono E casa 33, Santa Tecla, La Libertad
	61792043 (available only in the morning)
	[e-mail]
	DUI: 04889879-8 NIT: 0210-140993-103-9 DRIVING LICENSE: Regular Driver’s License Sex Male | Date of birth 14/09/1993 | Nationality Salvadoran

WORK EXPERIENCE

From July 2017 to date From October 2016 to April 2017 From August 2013 to August 2016 and from June 2017 to January 2018 From January 2016 to June 2016	Customer Service and Technical Support Representative (Trilingual) Blackhawk Support Services - Calle Nueva 2, San Salvador Business or sector Telecommunications Tasks: To deliver an exceptional customer service to customers in the US, Canada, and Europe. To provide technical support to supermarket chains in the activation of gift and prepaid cards. To make sure terminals, other devices and systems are properly set up to be able to activate cards without any problem. To report issues with the terminals by means of a ticketing system to properly handle the distribution partners’ concerns. To follow-up with the store to ensure everything is properly set up to deliver their service. To make high-quality reports using proper grammar and composition about the issues being reported. To maintain strong relationships with all of our distribution partners. Language and Administrative Assistant
	Lycée Montmajour - Chemin des Moines, 13200 Arles, France
	Spanish teacher and Administrative Assistant Business or sector: Language teaching and management Tasks: To make detailed reports on students’ performance. To prepare PPT and other resources to make sure the lessons are delivered successfully. To ensure computers, projectors and other devices were properly set up before starting the lessons. To organize files in the cloud in the institution’s databases and folder racks and holders. To use Microsoft Publisher and other resources / instruments to prepare brochures for school activities. To receive and send documents. To organize training sessions. To answer and make phone calls. To organize files in the school cloud. Language Teacher Interamerican School - Calle Monseñor Clemente Barrera Rivas, Santa Ana English and French teacher Business or sector: Language teaching Language Teacher Universidad Autónoma de Santa Ana - Autopista sur Pte. km. 63½, Santa Ana El Salvador, C.A., Calle Principal Al Cantón El Portezuelo, Santa Ana 31
	English teacher Business or sector: Language teaching

EDUCATION AND TRAINING

From January 2018 to date From 2011 to 2015 From 2009 to 2010 PERSONAL SKILLS Mother tongue(s)	Master of Human Resources Management Universidad Evangélica de El Salvador – Avenida Juan Pablo II, San Salvador Job Position Description, Analysis and Development Recruitment, Selection and Job Process Human Resources Management Research in Human Resources Management Design and Administration of Wages and Salaries Performance Evaluation Licenciatura en Idioma Inglés Opción Enseñanza Title awarded: Licenciado en Idioma Inglés Opción Enseñanza Universidad de El Salvador – Av. Fray Felipe Moraga Sur, Santa Ana Competencies developed: Communication Integrity and accountability Adaptability
	Collaboration Teamwork Problem-solving Conflict resolution
	Bachillerato General Centro Escolar INSA – 31 Calle Poniente y Avenida Marcelino Champagnat, Santa Ana. Spanish

Other language(s)	UNDERSTANDING		SPEAKING		WRITING
	Listening	Reading	Spoken interaction	Spoken production	Written production
English	C1	C1	C1	C1	C1
French	B2	B2	B2	B2	B2
	DELF B1
	Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2 Proficient user Common European Framework of Reference for Languages

Communication skills

good communication and interpersonal skills gained through my experience as language teacher and administrative assistant confidence empathy open-mindedness friendliness

Organisational / managerial skills

leadership planning creative thinking attentive listening collaboration and coordination problem-solving multitasking

Job-related skills

good command of office suite (word processor, spread sheet, presentation software) and technological devices