Links to Clips on YouTube

Links to Relevant Clips on YouTube
1: Ricky Gervais: Clip from the film Ghost Town. How not to do Open Disclosure
http://www.youtube.com/watch?v=UgxXPhb9zjI&sns=em

2: Cleveland Clinic : “Empathy: The Human Connection to Patient Care”
www.youtube.com/watch?v=cDDWvj_q-o8

3: Cleveland Clinic: Empathy series continues: Patients – afraid and vulnerable
https://www.youtube.com/watch?v=1e1JxPCDme4

4: Lucian Leape: Apologising effectively to patients
https://www.youtube.com/watch?v=kDfoJXq8BRA

5: Don Berwick: “What patient centred care really means”
https://www.youtube.com/watch?v=SSauhroFTpk

6: Empathy can change the world
https://www.youtube.com/watch?v=aU3QfyqvHk8

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