Managed medium to large IT projectsin telecommunication
I take the responsibility to ensure that the requirements are defined, prioritized and prepared for the team. This is done iteratively, through just-in-time planning and progressive development of requirements.
Created a new global team of diverse IT professionals to develop innovative solutions to our most persistent IT activities on Vodafone Germany network needed to be outsourced to Romania. Agree project status, upcoming milestones, scope, budget, quality, and delivery of benefits with Germany, identify relevant teams in Vodafone Romania, facilitate and drive the setup of work flow & Service Level Agreement.
Creation and maintaining a detailed project documentation
Organizing dedicated trainings and workshops with all key stakeholders involved in the process in order to have the same understanding
Providingthe project status to stakeholders, providing direction and leadership to the team, so that they can build the right thing and deliver business value based on priority and ROI.
Continual service improvement with all stakeholders to develop process that respond to the customer needs.
Act as Vodafone Romania Authorizer of Changes in Vodafone Germany network in Change Management System (ITIL) and attend in the key meetings of business applications and Change Advisory Board meetings
Monitor interaction process overall and create a detailed reports to our customers on a daily, weekly, monthly basis.
Management of all escalation paths for internal and Carrier/3rd Party suppliers.
Provide coaching for two team’s individuals, set up work and personal development objectives.
Validation and coordination of projects with higher complexity, in which more teams are involved.
Operation Introduction – new processes and/or tools that are used by Vodafone Romania ensure business applications delivery meets the needs are validated.
Identification and definition of possible process metrics, KPIs be monitored
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Analytical Telecom Project Manager with 5 years career experience tailoring the projects based on customer needs, in order to provide them high quality services.
Highly adept and knowledgeable in systems integration managed network services data network technology.
Possesses excellent verbal and written communication skills and strong work ethic.
Take responsibility and accountability for the successful and on time implementation of the projects assigned within the defined Roadmap.
(+40) 731-336070
TOMA IONUT RADU
toma.ionut.r@gmail.com
Experiences
Network Office Center Engineer
2012 – 2013
Alcatel-Lucent– Timisoara, RO
Creating / updating / closing tickets, observing the reaction time required by the severity of each problem.
Tracking resolving or escalating problems occurred, subject to the terms under the Service Level Agreement.
Proper and real-time internal and external customers about problems encountered
Active participation in the creation of technical documentation
Periodically create a quality reports for main reasons of outages in Eplus network
Operation Engineering
2010– 2012
Celestica – Oradea, RO
Generate productivity reports and statistics.
Optimize the productivity line, in two ways by modifying the processes, and having a better quality.
Creating New Product Introduction, and getting the approval from customers.
Education
University of Oradea Master degree Technology Audio Video in Telecommunication, RO 2012-2014
University of Oradea Engineer's degree, RO 2008-2012
