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Accountant’s Assistant Handbook
CBS automatically creates a copy of each backup and export file and
stores the files in the Archive folder where the CBS program files are
installed (for example, in C:\Program Files\Client Bookkeeping
Solution\Data\Archive). The program creates these files even if the client
did not mark the
Create automatic backups checkbox on the General
tab of the Utilities / Options dialog.
Important! The client should be very careful to do a final backup of
current company data before creating an export file. If the client were to
send you an unreadable export file, or if the export file were to be lost in
transit, the only way for the client to create another one would be to
restore
the prior data from a backup file and export again.
You may want to recommend that your client send you both a backup
file and the export file at the end of each CBS export period.
Example
If you discover the client’s export file for June 30 is unreadable but the
client has already begun processing for July, have your client do either of
the following:
Recreate the export file and send it to you.
1. Save the current July data to backup on a form of removable
media or to a separate folder on the hard drive (such as
C:\Backup).
2. Restore the June data from the pre-export
backup file and then
choose File / Export to Accountant to create a new export file.
3. Restore the July data from the backup file and continue
processing the July transactions.
Send you a copy of the export file that CBS automatically created in
the CBS data archive subfolder on the hard drive where the CBS
program is installed. By default, this backup location is c:\Program
Files\Client Bookkeeping Solution\Data\Archive\Export.
Processing Client Information
Accountant’s Assistant Handbook
131
We suggest that you teach all of your
CBS clients to make clearly
labeled backup files on a regular schedule and store them in a safe place.
As an additional form of protection, you may also want to maintain an
offsite set of each client’s pre-export backup disks.
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